Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,584 Reviews)
Open Ratings Snapshot
Rating breakdown 19,584 reviews
5 Stars
16,885
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product. 
(
751 out of 883
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
Love my S25 Ultra!
on October 16, 2025
Posted by: LongtimeGalaxygirl
[This review was collected as part of a promotion.] A Senior's Delight: The Galaxy S25 Ultra Experience
Enhanced Viewing Experience
• I love my phone!
• I'm an older American and the 6.9" screen let's me see details, better than any phone I've ever had!
AI-Powered Productivity
• Galaxy AI has so many cool features, from editing photos to researching and summarizing subject matter, proofreading reports and brainstorming new ideas that set me apart, making me a superstar at work.
Health and Wellness Tracking
• Managing my health with Samsung Health is a breeze too.
• I can monitor my blood pressure and heart rate, count my steps and monitor my sleep!
Smart Features and Automation
• Bixby still checks my messages, makes hands free calls and wakes me up from my naps.
• With just a few clicks, Modes and Routines manages my smart home by turning lights on/off, setting the temperature and even telling my sprinklers when to water the grass.
Overall Satisfaction and Future Outlook
• Overall my Galaxy S25 Ultra with Galaxy AI has giving me the gift of time.
• I love my Galaxy s25 Ultra with Galaxy AI!
• Can't wait to see what they come up with next!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2025
Hi there LongtimeGalaxygirl, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We are ecstatic to know you are having such an amazing experience with your device, and finding so many amazing features that help you streamline so many of your daily tasks, and needs. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than advertised
on October 19, 2025
Posted by: JonahJJ
[This review was collected as part of a promotion.] Have had my galaxy s25 ultra for about 7 months and it's that best phone I've ever had. Battery life is amazing and galaxy ai is more useful than I realized.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 20, 2025
Hi there JonahJJ, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how amazed you are with your device, and that you are loving the features of Galaxy AI for daily tasks. We have shared a link to the Samsung Support Team for your convenience. They can assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
S21 Ultra Vs S25 Ultra
on October 20, 2025
Posted by: No Name
Verified Purchase:Yes
No significant upgrade, features and phone experience is just the same.
Response from Samsung USBy R&R Team, October 20, 2025
Hello No Name, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can take time to fully discover and integrate new features in to your usage. We have provided a link to the full manual for your device to help you with your exploration, including the capabilities of Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your exploration of this amazing device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung Galaxy's
on October 21, 2025
Posted by: Jade2u
[This review was collected as part of a promotion.] Love my Samsung Galaxy s25 ultra, I have had nothing but my Galaxy phones, and I have tried other phones and I always come back to my first Love. I love the apps that are offered with my phone, and it's easy to navigate around in my phone. I use it for everything, from streaming movies on long flights, to games when I have some downtime. The Samsung AI is a feature I am getting use to, for photos and videos.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 21, 2025
Hey Jade2u, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you ar eloving the features and capabilities of your device. We have provided a link to the complete manual for your device to help you with the discovery of your device, especially Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really Good Phone!
on October 22, 2025
Posted by: Will
Expertise:Intermediate
Verified Purchase:Yes
Really good phone. The speed and display quality is really good! The only thing that bothers me is the app optimization. Sometimes apps close when I didn't want them to. But I do not think that's a Samsung thing that's a apps engineering department thing.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek and inspired
on October 23, 2025
Posted by: Timing
[This review was collected as part of a promotion.] I'll start with my only real criticism, the camera bumps are quite cumbersome.
Otherwise this device look and feels premium. I have never had the device stutter, slow, or fail. Quick launch times, fast 5G, wifi 6 is great. Just a fast device.
Games run smooth as butter, on max settings.
And as usual, your suite of sensors turn this phone into an anything device. Strong NFT, large wireless charge pad inside, long distance wifi and Bluetooth makes this device run smooth.
S pen integration makes notes, daydream thoughts, and quick access to anything you want easier, better, and more precise.
Samsung's Galaxy AI tools in Gallery are amazing. Just circle what you dont want and poof, its gone. Google's AI and Gemini make asking questions, navigation, and wireless use a breeze.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
In essence, Galaxy S25 Ultra incredibly smart.💞
on October 23, 2025
Posted by: Imapril
[This review was collected as part of a promotion.] I'm desperate to upgrade my old phone, I got my heart ❤ in love with Galaxy S25 Ultra. The first time I saw my brother's sleek his new Galaxy Smartphone, got me so impressed with the features😘😊
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25 ultra
on October 23, 2025
Posted by: Jayden
[This review was collected as part of a promotion.] I like the samsung s25 ultra best for gaming and camera android 15 best smooth graphics 50000 battery last longer 5 day
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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