Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,707 Reviews)
Rating breakdown 19,707 reviews
5 Stars
16,978
4 Stars
2,128
3 Stars
359
2 Stars
112
1 Star
130
85%of customers recommend this product.
(
834 out of
976)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
4
Perfect phone? Definitely not, a great phone? Yes!
on February 18, 2025
Posted by: rarehunter
[This review was collected as part of a promotion.] Just upgraded from my s22 ultra and boy is it an upgrade.
The first biggest difference I felt was the super smooth screen. Everything moves very quickly and the screen feels super smooth. The cool AI features are neat but necessary. However, I feel like once I used it more, it will become an amazing tool to enhance my daily activities. Games run a lot smoother and loads much faster. Camera is way more powerful and with AI, there's cool new ways to make edits.
The downsides, the S pen did get a downgrade. It's not game breaker for me but why take out something that's already there? I used the functions once in awhile but according to statistics (from who knows where) most people never used the wireless functions of the S pen. Kinda old school here bit i did like the finger print on the button (like the s9 note) but that's a real nitpick imo.
The first biggest difference I felt was the super smooth screen. Everything moves very quickly and the screen feels super smooth. The cool AI features are neat but necessary. However, I feel like once I used it more, it will become an amazing tool to enhance my daily activities. Games run a lot smoother and loads much faster. Camera is way more powerful and with AI, there's cool new ways to make edits.
The downsides, the S pen did get a downgrade. It's not game breaker for me but why take out something that's already there? I used the functions once in awhile but according to statistics (from who knows where) most people never used the wireless functions of the S pen. Kinda old school here bit i did like the finger print on the button (like the s9 note) but that's a real nitpick imo.
Perfect phone? Definitely not but it's without a doubt a really good phone (albeit kinda expensive but with trade in, it's not so bad).
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung ultra 25
on February 18, 2025
Posted by: Ultraten
[This review was collected as part of a promotion.] I enjoy the phone. The only issue I have is the s pen. I wish it still had Bluetooth capability. Other than that the camera and the screen and the corners are much easier to hold.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hi there Ultraten, we appreciate you sharing your thoughts about your new Samsung Galaxy S25 Ultra. We love hearing how much you are loving the overall usage of your new device. We understand adjusting to the redesigned S Pen can take time and we have provided a link to an article to help you in this endeavor. We have also provided a link to the full device manual to help you with hand gestures and voice controls that can do some of the same functions as the S Pen. Lastly, we have provided a link to the Samsung Support Team to answer any questions that may arise as you continue using your new phone. WE appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Smooth performance great camera..
on February 18, 2025
Posted by: Wolvlokesh
[This review was collected as part of a promotion.] This features a great camera and a very smooth performance.. would have loved to see the Bluetooth s pen with air gesture control.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
25 Ultra!!!
on February 18, 2025
Posted by: Means2anend
[This review was collected as part of a promotion.] This phones features are not just numerous, but add to its overall versatility. Meaning its gadgets are not just something bells and whistles, but useful to everyday use. The thing I noticed the most though is greater range. My S24 would be a little spotty in my lower level jogging track (basement area level) but now I can do all that and more in while at the track!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This device has an extremely quick processor.
on February 18, 2025
Posted by: ReLaxMike
[This review was collected as part of a promotion.] So far, inside of the first two weeks of living with the new S 25 Ultra, I can definitely say that this device seamlessly navigates throughout the different apps and all other gadgets, gizmos and thingamadohickies in a way that a hot knife would slice through thin air. Very happy with the speed of this device.
Value
4
Response from Samsung USBy R&R Team, February 19, 2025
Hi ReLaxMike, thank you for sharing your experience with your Samsung Galaxy S25 Ultra with us. We love hearing how pleased you are with the speed and overall functionality of your new phone. We hope you are finding opportunities to further explore the capabilities of your new device, and we have provided a linkto the full device manual below to assist you. We also have some great video tutorials and an interactive simulator to offer further insight in to your new phone. Lastly, we have provided a link to the Samsung Support Team to answer any questions that may come up about this or any additional Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone in the world
on February 18, 2025
Posted by: Migueluis
[This review was collected as part of a promotion.] The best cam the best cpu is amaizing nothing is the same after this new samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great functionality.
on February 18, 2025
Posted by: Mugiwara
[This review was collected as part of a promotion.] I've had this phone for a bit now and it feels butter smooth. Everything flows nicely and the setup was real easy. All the tutorials definitely helped out. The camera is flawless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent updated upgrade
on February 18, 2025
Posted by: Lostdreams02
[This review was collected as part of a promotion.] I went from using the 23+ to the ultra, and I am glad I pre-ordered to get even more benefits than just the simple phone upgrade. The extra credit and trade in alone had sold me, but the fact that it has special features like the audio eraser and an even better camera... This is the best phone I've ever had! There are seamless actions across apps going from social media to recording video in an instant. Taking pictures is easier to find the perfect picture and with more clearly than I've ever had. The app listings are a little different from the 23, but it is still all in one page and not a problem to get used to. All in all this was a necessary upgrade that was perfectly timed. I use the trading credit to get the Galaxy buds and they sound so much better than the ones I used to have that I used for years.
Value
5
Written by a customer while visiting Samsung US