Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,585 Reviews)
Rating breakdown 19,585 reviews
5 Stars
16,886
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
751 out of
883)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
4
One Thing from Being the Best Phone I've Ever Used
on July 22, 2025
Posted by: Goozer84
[This review was collected as part of a promotion.] When I say one thing away from being the best phone I've ever used I truly mean that. My Galaxy S25 Ultra allows me to seamlessly switch between my Google assistant and Galaxy AI for whatever reason I need to use either or for. I watch a lot of YouTube videos and videos online and talk on it quite a bit. It also has the most memory on a phone that I've ever had that I will never come close to using up which is great. I'd say I'm a pretty avid user and that the battery lasts a good while so I have no complaints there. It's definitely the fastest phone I've ever had and they finally got the size right and the shape right if it's good in the hand and it doesn't weigh down my pocket when I'm not using it. The S25 Ultra is also very customizable you can dang near do anything you want to with whatever screen, ringtones, colors etc. Getting back to the one thing I mentioned at the beginning and that is occasionally I mean sparingly it's probably happened three or four times or four or five times maybe since I've had the phone which I got when it come out I pre-ordered it and that one thing is in the upper left of the phone it gets warm sometimes don't know what causes it or why it does it but that's the one thing. I fix it by shutting my phone off for a minute or so and it seems to fix it every time not sure what it is but that's the only thing that I really have a problem with with this phone
Value
4
Response from Samsung USBy R&R Team, July 23, 2025
Hi there Goozer84, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the amazing capabilities and features of your device. We have provided a link to an article to help you with the temperature of your device. We have also shared a link to the Samsung Support Team if this experience continues, or you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra: A Love Letter from the Future
on July 24, 2025
Posted by: Emily P
from Chicago, IL
Verified Purchase:Yes
This phone is so advanced I’m pretty sure it made eye contact with me and judged my screen time. The camera? So good it made my pores apologize. Battery life? It lasts longer than most of my relationships. And let’s be real — Androids are like the cool older sibling that jailbreaks their own phone and customizes everything. iPhones? Cute… if you like asking Siri for permission to breathe. 😏 #TeamAndroidForever
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: CVODAN
from North Port, FL
Expertise:Intermediate
Verified Purchase:Yes
The S25 is awesome! Love the new shape and the back is not glass
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on July 26, 2025
Posted by: Vivijamaya
[This review was collected as part of a promotion.] The new phone has truly captured my attention with its sleek design and impressive features. I am particularly excited about the integration of advanced AI capabilities with Galaxy AI, promising enhanced performance and user experience. The camera system seems to be significantly improved, offering stunning image quality and creative options. Overall, this device seems to be a remarkable leap forward in mobile technology, and I am eager to explore its capabilities. I'm looking forward to the innovative applications of the incorporated AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s25 ultra! Amazing device! BUY IT!
on July 29, 2025
Posted by: Steppenwolf
[This review was collected as part of a promotion.] This phone is just amazing, all around. The operating systems, all of the awesome abilities it has, really alleviate any sense of feeling like you've overspent. Just make sure you get a nice case, to protect it. And treat it... like the super smart computer, that it is. You most definitely will not regret buying this baby! All your friends will be jealous! Your phone, was made for an emperor!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but wish it had spen BT and infinity display
on July 31, 2025
Posted by: sickonset
[This review was collected as part of a promotion.] This is a great phone for it's size, speed, and battery life. I use my phone for photography as well. I am a social media specialist for a school and the the 200 MP camera is unmatched with it's great quality. Galaxy AI really comes in handy with its Object Eraser which allows me to get my perfect photo when there are unwanted objects. I'm constantly using the S Pen for fine tuning when editing and trimming. I also use the S Pen for note taking all the time. I also enjoy watching videos on my phone and the screen size is prefect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite phone!
on August 1, 2025
Posted by: Happy2025
[This review was collected as part of a promotion.] I have the S25 Ultra and Buds 3 pro and this is my favorite combo! The AI works great. The screen is gorgeous and I have never spent so much time on any phone. I keep learning new features about this device. Love the circle to search feature. I'm also running the Beta version 8 on Android 16.
Value
5
Written by a customer while visiting Samsung US
Posted by: H Tran
from San Jose, CA
Expertise:Expert
Verified Purchase:Yes
My s24 ultra was not repairable so I had to buy a new phone. I wouldn't have bought the s25 ultra if I knew that the s pen didn't take pictures anymore. That's the only thing I used it for.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Hello H Tran, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your device is not operating as expected. We have provided a link to the complete manual for your device to help you discover the hand gestures and voice commands you can use for distance control for your camera. We have also provided a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US