Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(8,310 Reviews)
Rating breakdown 8,310 reviews
5 Stars
7,102
4 Stars
969
3 Stars
138
2 Stars
50
1 Star
51
78%of customers recommend this product.
(
224 out of
288)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
4
Better than the S21 Ultra but hate the ui
on March 11, 2025
Posted by: Sherry
[This review was collected as part of a promotion.] Initially I was hesitant to buy a new phone since I was so attached to my S21 Ultra, and was concerned the camera would nit meet my expectations but it has been a nice upgrade there. However I took off one star because I hate how the notifications are now separate from the top scroll down bar (sorry I'm not sure what to call it). I miss having the flashlight/wifi in the same place as my notifications- it's a little inconvenient.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 25 Ultra
on March 11, 2025
Posted by: Jacob237
[This review was collected as part of a promotion.] The keyboard still sucks I prefer gboard the speech to text feature makes too many mistakes the AI integration is pretty cool although Bixby hasn't improved much I would like to be able to do stuff using Bixby and Gemini without having to unlock the keyboard the phone should be more autonomous I'm looking forward to the future and improvements
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
New S25 Ultra
on March 11, 2025
Posted by: Mustanggt46
[This review was collected as part of a promotion.] This phone is great, however the battery life of the last 2 versions has gotten worse. Not sure what's causing the battery life to change so dramatically as I haven't added any additional apps. Other than the battery life the phone does exactly as expected from Samsung.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hey there Mustanggt46, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable the all day battery life of your device is to you and we would love to help you maximize your battery life. We have provided a link to a few troubleshooting guides to help you at your convenience. We have also shared a linkto the Samsung Support Team if this experience continues with your device, or you have questions. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent
on March 11, 2025
Posted by: Fenix7205
[This review was collected as part of a promotion.] I change this phone by my s22 ultra, I love Samsung phones. S25 ultra is great for me. Its camera is very useful for me. I love alnost everything of my S 25 ultra just there is one thing that I don't like it, it's the S pen because don't have Bluetooth. I'm happy with my phone. Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on March 11, 2025
Posted by: Timsixfo
[This review was collected as part of a promotion.] Now brief is not great! I get a little info every day, very little! I need way more for it to be life changing! They copied and pasted the wallpaper!!! No new wallpaper, thats a huge letdown! Oem cases are great but too few! Great phone the camera is amazing! Too much money though for what we got!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations
on March 11, 2025
Posted by: Bigsus
[This review was collected as part of a promotion.] The Samsung s25 ultra is just overall a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just better than the last
on March 12, 2025
Posted by: DaWizeDeciple
[This review was collected as part of a promotion.] I know there's a lot of criticism with the release of the new s25 phones and I get it. It's not a bunch of leaps and bounds but this phone is better than the last phone. Better batter, better display to the eyes, better software, better photos and videos, over all it's just better. It feels better in the hands also. There are some trade offs like the s-pens lack of Bluetooth but honestly it's not as necessary as I thought. And again there isn't any major leaps but it's a great phone especially if your due for an upgrade or don't mind upgrading every year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI features in this are amazing.
on March 12, 2025
Posted by: Metapranksters
[This review was collected as part of a promotion.] The new line is amazing and everything integrates with the older devices I have as well, I use my galaxy to draw, create and learn and with the new AI function you can do it all. I've had it write me a business plan that would have taken me hours to do in seconds and it was perfect but it doesn't have to be all work. and it's great with kids too because you can get them to use their imagination and dream up incredible stories and it will write them and then you can have it paint you a picture of it. It's all just seamless.
Value
5
Written by a customer while visiting Samsung US