Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,589 Reviews)
Rating breakdown 19,589 reviews
5 Stars
16,888
4 Stars
2,115
3 Stars
351
2 Stars
109
1 Star
126
85%of customers recommend this product.
(
753 out of
885)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Posted by: Vee Eff
Verified Purchase:Yes
Bring back Bluetooth S Pen and it's a 5 star review
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance and Smart Features
on November 27, 2025
Posted by: MasterX
[This review was collected as part of a promotion.] I’ve been using this Samsung device daily for work, streaming, gaming, and photography, and the experience has been outstanding. The overall performance is fast and responsive, even with multitasking.
Galaxy AI features made a real difference in everyday tasks — especially text summarization, live translation, and photo editing. The display quality is excellent for watching movies and gaming, with smooth motion and vibrant colors. Battery life comfortably lasts through the day, and charging is quick when needed.
The camera system delivers sharp images and impressive low-light results. Combined with AI enhancements, photos and videos come out clean and detailed without extra effort.
Overall, this device has noticeably improved my daily routine thanks to its performance, display, camera, and smart AI features. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing night pictures
on November 28, 2025
Posted by: Notsotechsavy
[This review was collected as part of a promotion.] I'm still on the fence about Galaxy AI or AI in generally. It does make things more convenient but there is always a downside. I will say that I love this phone so much more then my old, outdated phone. I'm able to zoom in and take pictures of the moon which was pretty amazing to me. I use it for work, home, and just keeping up with life. Movies, sounds , speed are all pretty good. Great organization. The battery life is pretty good. Overall I like it a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on November 28, 2025
Posted by: babyboy14622
from Boise,ID
Expertise:Expert
one of the best phones i've had with Samsung and no issues
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I may have upgraded late but its worth it!
on December 1, 2025
Posted by: Whatshisface27
[This review was collected as part of a promotion.] I've always been a loyal samsung user always loved their UI and OS just everything about the freedom of their phones. I've had an S22 Ultra for a few years and the s25 Ultra was the right upgrade. Sure the S26Ultra is about to be announced in 3 months but so what? I dont need to constantly upgrade every time a new model drops. I love this phone and highly recommend the upgrade if you also have an S22 Ultra
Value
5
Response from Samsung USBy R&R Team, December 2, 2025
Hi there Whatshisface27, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the upgraded features and capabilities of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung device owned yet
on December 2, 2025
Posted by: Bigmark743
[This review was collected as part of a promotion.] Purchased this S 25 ultra last year at this time during the resale. Upgraded from my S21 ultra. Live this phone, super fast, excellent photos. AI is phenomenal. After seeing what AI can do. I question everything that I see.
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric
Verified Purchase:Yes
First month it turned off when battery was 12%. It wouldn't show it was charging or turn on. About 6hrs later it finally turned on. My s23 was Great this one is not off to a good start.
Response from Samsung USBy R&R Team, December 5, 2025
Hi there Eric, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how valuable your phone is to you, and needing the reliable usage of it every day. We have provided a link to an article to help you with the battery not charging. We have also shared links to the Samsung Support Team and your warranty information to assist you further in a resolution if this matter continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
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Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade!
on December 5, 2025
Posted by: Zedddd
[This review was collected as part of a promotion.] Going from an old phone to this is a game changer! The camera, Galaxy AI features, and the performance make it all come together.
Value
5
Response from Samsung USBy R&R Team, December 5, 2025
Hey Zedddd, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier toh ear how pleased you are with the game-changing device, and that the features feel fluid and cohesive for your usage. Please, don't hesitate to reach out to us again with questions, or additional feedback about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US