Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,741 Reviews)
Rating breakdown 19,741 reviews
5 Stars
17,009
4 Stars
2,130
3 Stars
359
2 Stars
112
1 Star
131
86%of customers recommend this product.
(
859 out of
1,001)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Posted by: David
Verified Purchase:Yes
Ai built in is great love the quality of the
Phone
Phone
Written by a customer while visiting Samsung US
Posted by: Precious
Verified Purchase:Yes
I have been enjoying how bright and fast using this phone has been!!
Written by a customer while visiting Samsung US
Customer Rating
3
Phone has poor service every thang else is great
on December 21, 2025
Posted by: Jack
Expertise:Intermediate
Does everything great except phone calls, phone has pour service
Features
5
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, December 22, 2025
Hi there Jack, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with many of the capabilities of your device. We have provided links to a few articles to help you with the connection to your carrier and reliable phone calls with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Pascual
from Los Angeles CALIFORNIA
Expertise:Intermediate
Verified Purchase:Yes
I didn't see to much change, just the screen no more edge, i like it, the rest is the same thing.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Angelica
from Myrtle Beach, SC
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love my S25 and the pink color! The features are amazing and the graphics and camera are out of this world! Another win for Samsung and another reason why I'm sticking with the S series. 🩷
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jack Taz
from Texas
Expertise:Intermediate
Verified Purchase:Yes
It take great pictures. Phone processor is faster.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply amazing! Especially with the A.I. integrati
on February 7, 2025
Posted by: BooBooKitty
[This review was collected as part of a promotion.] Everything is on point, using Smart Switch to transfer my data from the Pixel 9 Pro XL was seamless. I'm loving the A.I. integration, especially working with Bixby for multi step abilities when speaking to Galaxy A.I. the cameras are amazing with the new improvements. Overall, I'm very happy with the S25 Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has some of best feature
on February 7, 2025
Posted by: Panda123
[This review was collected as part of a promotion.] This is good gaming phone. I like to play the Genshin Impact with phone.
Value
5
Written by a customer while visiting Samsung US