Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,733 Reviews)
Rating breakdown 19,733 reviews
5 Stars
17,002
4 Stars
2,129
3 Stars
359
2 Stars
112
1 Star
131
86%of customers recommend this product.
(
852 out of
994)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Posted by: Zuzanna
from New York
Expertise:Expert
Verified Purchase:Yes
Amazing photos on this phone, the resolution is extraordinary
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dont hesitate to get it
on October 15, 2025
Posted by: Bethpooh1983
[This review was collected as part of a promotion.] Everything about this phone is amazing. The Galaxy AI just makes it so much better. Amazing images!!!!
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hey there Bethpooh1983, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are having such an amazing experience with your device, and that you are finding Galaxy AI to be such an enhancement to the way you take photos and videos on your device. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great functioning phone, iffy battery
on October 19, 2025
Posted by: Kpuckett729
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a great phone, very quick, great quality camera, awesome Galaxy AI features, just the battery life on it has degraded very quickly for me. I use the maximum battery protection for 80%, and charge it before around 15-20%, and my life expectancy went from about a day and a half, to a good 12 hours.
Value
4
Response from Samsung USBy R&R Team, October 20, 2025
Hi Kpuckett729, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are pleased with the overall usage and amazing features of your device. We have provided a link to a few articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if this experience continues with your device, or you believe it is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5
The camera is amazing
on October 19, 2025
Posted by: QueenFaulkner
[This review was collected as part of a promotion.] Samsung is all I use the camera is the best I love the s-pen
Value
5
Response from Samsung USBy R&R Team, October 20, 2025
Hi QueenFaulker, we love hearing that you are so pleased with the usage of your Samsung Galaxy S25 Ultra. We love that you are enjoying capturing amazing photos and videos with your camera, and that the S Pen is a great addition to your usage. Please, reach out to us again if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on October 19, 2025
Posted by: Donnie
[This review was collected as part of a promotion.] I always loved Galaxy Phone and this one does not downfall top of the line
Value
5
Response from Samsung USBy R&R Team, October 20, 2025
Hey Donnie, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are thrilled with the usage of your phone, and finding it meets and exceeds your expectations. We have shared a link to the Samsung Support Team to offer their expertise if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone! Love the Galaxy AI feature
on October 22, 2025
Posted by: RomyDC
[This review was collected as part of a promotion.] I have been using Samsung Galaxy S25 Ultra from 3 months and just love the phone. The performance of the phone is extremly good. I use the phone for almost all activities from playing games, emails, shopping, banking, calls, social media etc and all apps work excellent. The camera zoom can be zoomed to see moon surface (pictures attached). The Galaxy AI feature helps automate tasks and setup calender reminder.
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hi there RomyDC, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the performance and usage of your new phone. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
If you're like me coming from the s22 ultra
on October 22, 2025
Posted by: DPaulaRD
[This review was collected as part of a promotion.] As the title says, if you come from there, you will see the change that I saw since I turned it on. The fluidity and autonomy are incredible, and you will love the photos you will take with your new equipment.
Value
5
Response from Samsung USBy R&R Team, October 24, 2025
Hi there DPaulaRD, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so pleased to hear you are enjoying the enhanced features and capabilities of your new device. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
I did not feel much better than my old s22 ultra
on October 23, 2025
Posted by: Jjruiz
[This review was collected as part of a promotion.] I feel like my old galaxy s22 ultra took better pictures than this one, also the speed of the software is not noticeable. I miss to take selfies whit the pen (I used to do it frequently).
The battery life improved a 20%.
I'm waiting to see the new features on the s26 ultra in order to upgrade, I'm used to wait 2 of more years before upgrading but I feel like I'm still having an old phone.
The battery life improved a 20%.
I'm waiting to see the new features on the s26 ultra in order to upgrade, I'm used to wait 2 of more years before upgrading but I feel like I'm still having an old phone.
Value
4
Written by a customer while visiting Samsung US