Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,733 Reviews)
Rating breakdown 19,733 reviews
5 Stars
17,002
4 Stars
2,129
3 Stars
359
2 Stars
112
1 Star
131
86%of customers recommend this product.
(
852 out of
994)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
4
Battery issue
on October 8, 2025
Posted by: Lovequinn
[This review was collected as part of a promotion.] Battery issue after paying this big amount of money is not acceptable
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra is AWESOME!
on October 8, 2025
Posted by: Toptier
[This review was collected as part of a promotion.] I use my galaxy s25 ultra for work and personal use and everything about it is amazing. It has all the features I need.
Apps are easily available for download
I love everything about it. The only thing I do not like about it is the talk to text. It's not very good. It seems to take a while for it to
Know exactly what you were trying to say. It tends to put out the wrong message as far as words that sound like numbers and numbers that sound like words, I have to constantly recorrect it by typing that portion out. Other than that, it seems to be great. I've had no other issues. The Galaxy AI is very efficient. It seems to know mostly what I'm asking and looking for and gives me the correct answer of the question almost every time. I would highly recommend it to anyone who needs a dependable phone for school, work or even just for personal use!
Apps are easily available for download
I love everything about it. The only thing I do not like about it is the talk to text. It's not very good. It seems to take a while for it to
Know exactly what you were trying to say. It tends to put out the wrong message as far as words that sound like numbers and numbers that sound like words, I have to constantly recorrect it by typing that portion out. Other than that, it seems to be great. I've had no other issues. The Galaxy AI is very efficient. It seems to know mostly what I'm asking and looking for and gives me the correct answer of the question almost every time. I would highly recommend it to anyone who needs a dependable phone for school, work or even just for personal use!
Value
5
Response from Samsung USBy R&R Team, October 8, 2025
Hi there Toptier, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear you are finding this device to be so easy to use, and useful for such a range of daily tasks. We have shared a link to the Samsung Support Team to offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Phone
on October 8, 2025
Posted by: babeechler
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25 Ultra w/ Galaxy AI. It has become so important to my daily life, including my home life and work life.
I use the Galaxy AI - Interpreter when dealing with some patients I see who don't speak English. It has made a huge impact on how I am able to communicate with my patients
I also use Galaxy AI's Photo Assist with my precious family photos, allowing me to make touch ups to family photos.
The uses Galaxy AI is limitless. I am finding new possibilities every day.
I own all Samsung products and I love how they all work together seamlessly, it's amazing.
I use the Galaxy AI - Interpreter when dealing with some patients I see who don't speak English. It has made a huge impact on how I am able to communicate with my patients
I also use Galaxy AI's Photo Assist with my precious family photos, allowing me to make touch ups to family photos.
The uses Galaxy AI is limitless. I am finding new possibilities every day.
I own all Samsung products and I love how they all work together seamlessly, it's amazing.
Value
5
Response from Samsung USBy R&R Team, October 8, 2025
Hey there Babeechler, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are thrilled that you are so pleased with the enhanced features, and are finding this device to be a great companion for both work and family uses. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Phone
on October 10, 2025
Posted by: RaqSee
[This review was collected as part of a promotion.] I love my S25Ultra. I have always been a Samsung Galaxy lover. Front the the 1st S series to the Note series and now the S25 Ultra. The advanced features are awesome. The new Gemini /AI features are also super cool. I can do almost anything with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product meets expectations
on October 11, 2025
Posted by: M4rv1n
[This review was collected as part of a promotion.] I haven't used he galaxy ai but I am sure it works just fine
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Great but Disappointed
on October 12, 2025
Posted by: RickyM
[This review was collected as part of a promotion.] Overall i really love this phone. This is my 5th Galaxy and i would say is the best. What really improved my experience is learning about GoodLocks, this app has really changed my experience. Being able to customize all of the phone is fun and makes me much happier. I did mention i am disappointed, here is why. The S-Pen is the main reason I got the Ultra, it has been very useful. I am extremely disappointed that I can't use it to take pictures anymore. I am still learning how to use the Ai options and it is useful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The AI experience on my galaxys25ultra is amazing
on October 12, 2025
Posted by: Tinkerabella
[This review was collected as part of a promotion.] I was skeptical to get the galaxy s25 ultra at first .so glad I did the size of the screen is great,space is very good and the AI is great .ive learned so much I didnt know and it has real time translating which is awesome .also the photo editing is a trip,making videos is so easy now and adding or erasing on a photo is top of the line awesome. Circle to search for easy on screen search,last but not leaschat assit for text message editing and generative edit for advanced photos manipulation with AI has been a wonderful and fun experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's A Great Phone and the battery life is compati
on October 12, 2025
Posted by: Jim560
[This review was collected as part of a promotion.] I haven't used it because I'm not literate with that feature of the service
Value
5
Written by a customer while visiting Samsung US