Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,733 Reviews)
Rating breakdown 19,733 reviews
5 Stars
17,002
4 Stars
2,129
3 Stars
359
2 Stars
112
1 Star
131
86%of customers recommend this product.
(
852 out of
994)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
4
Great Performance, but Overheats Quickly
on September 15, 2025
Posted by: Pauline
[This review was collected as part of a promotion.] As a former owner of an S23 Ultra, I was looking to upgrade to a Samsung device that had the S-pen and supported the tap and hold Google AI feature.
I love using the Google AI feature to find certain products, select text, and search for products I'm interested in on my screen. It's lifechanging.
I infrequently use the Galaxy AI feature. I mainly use it for editing photos. For example, I would use it to remove strangers from the background and to create stickers from photos. Makes editing convenient.
I use my S25 Ultra phone for gaming, streaming, personal, and work use.
The S-pen is convenient for use in gaming, personal, and work use. I use it for making precise taps, signing documents, and even drawing for personal use.
Unfortunately with this model, some features of the S-pen was removed that was previously supported with the S23 Ultra. Namely, the feature where you can use the side button as a shutter for taking photos was removed. Not sure why it was removed.
Another downside is that the S25 Ultra overheats quicker than the S23 Ultra. I'm performing the same tasks as I did before, but the S25 Ultra surprisingly heats up faster. This would happen when I split screen between playing a game and watch a stream over Discord during a video call.
I do prefer the rounded corners of the S23 Ultra, opposed to the sharp edges of the S25 Ultra. However, I was able to buy an S25 Ultra phone case that provided the rounded corners I wanted.
All in all, I still love my phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great camera features.
on September 15, 2025
Posted by: Tasnovan
[This review was collected as part of a promotion.] I always use my phone and the AI much needed. I can edit my photos with Ai, make presentation and do so much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone with a faulty camera.
on September 15, 2025
Posted by: Arch1501
[This review was collected as part of a promotion.] I have had my ultra for about 6-7 months. The battery life is phenomenal, the screen is massive, the quality of the phone is very high, and some of the features like automatic brightness adjustment are great. The only reason I can't give 5 stars is that my rear camera stopped working, but is usable with certain apps. So I can't take pictures or scan QR codes. It has been super annoying and I am planning to get it fixed when I have the time. I looked online though and found many other people describing this same issue with the same error message online.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Très fluides et résistant beucu d espace de stocka
on September 16, 2025
Posted by: Phil2as
[This review was collected as part of a promotion.] Je l utilise our les jeux les tream et les film et les réseaux sociaux
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra25 Superb in all aspects and still improving
on September 18, 2025
Posted by: mannwithasmile
[This review was collected as part of a promotion.] Have had it from when it was launched and still learning from the phone, the added features from my last S phone and now Ultrafied like a mini computer and more. So many features and love how it teaches me new things as getting older and staying informed is easier with a Samsung. Always helpful, insightful, and Samsung members always available for questions like round the clock!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on September 18, 2025
Posted by: Afrokid
[This review was collected as part of a promotion.] Overall the phone is a testament of how good Samsung has come to being the face of android. Software is smooth processor do not run hot with the elite. Screen is still vibrant and beautiful.
They made the s pen worst than last years.
They made the s pen worst than last years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 18, 2025
Posted by: Cakesx
[This review was collected as part of a promotion.] The Galaxy AI photo editing is awesome. I always keep a samsung galaxy and this one is just as good as all of my other. Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best brand by far
on September 19, 2025
Posted by: SleepyG
[This review was collected as part of a promotion.] I've been using samsung phones for a very long time.Always found them to be very user friendly with a lot more features that become everyday essentials and usefulness. Now, with the s twenty five ultra, the AI option it's like having the entire encyclopedia britannica in my hands, i'm able to use the AI as a resource tool. But also, as a research tool, particularly when writing my short stories or my short poems. Their durability have become more and more beneficial. Can't imagine going a day without my phone. Great tool. Perhaps in the future, it will create a version that even works with remote areas such as the songrey de crystal mountains through automatic satellite link, this way, always connected
Value
5
Written by a customer while visiting Samsung US