Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(23,256 Reviews)
Rating breakdown 23,256 reviews
5 Stars
19,942
4 Stars
2,555
3 Stars
450
2 Stars
140
1 Star
169
86%of customers recommend this product.
(
1,128 out of
1,311)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
I love my galaxy
on November 19, 2025
Posted by: AMPerry
[This review was collected as part of a promotion.] Im loving my ultra. I've actually started using Galaxy AI to help make new logos for my job and the s pen is awesome for helping edit.
Value
5
Response from Samsung USBy R&R Team, November 20, 2025
Hey AMPerry, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are enjoying the usage of your phone, and finding Galaxy AI helpful for creating artwork for your job. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone with an awesome camera system!
on December 5, 2025
Posted by: MikeinLockport Illinois
from Lockport IL
Expertise:Expert
I really like this phone. I have had it for 14 months now and use it for work, phone calls, and taking awesome pics and video. The camera just amazes me. I get such great pics of the moon and objects very far away. Great closeups too! Battery usually lasts me all day with intense usage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Layla
Expertise:Intermediate
Verified Purchase:Yes
Love it already!! Battery life is great. Alot of cool new features. The jade green colour is very beautiful.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joey F
from Upstate NY
Expertise:Expert
Verified Purchase:Yes
The Samsung Galaxy S25 Ultra 512 GB in Jet Black has been an awesome experience for me, delivering a premium feel that’s both smooth and powerful in everyday use. I love the sleek and understated Jet Black finish, and the display is incredibly bright and sharp, making everything from streaming to daily tasks feel polished. Performance, Battery life, and the overall user experience has been great, and getting this phone at such a huge discount has made it an incredible value to me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 30, 2025
Hello there Joey F, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so amazed with the feel and usage of your new device. We have shared links to resources to help you fully explore your new device, best align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
No real significant difference from my 22 ultra...
on January 21, 2026
Posted by: JAWIL
from Utah
Expertise:Intermediate
Verified Purchase:Yes
battery is not much better, functionality is no better
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, January 22, 2026
Hi there Jawil, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when you have a new device that is not meeting your expectations. We have provided a link to the complete manual for your device to help you discover all of the enhanced capabilities including Galaxy AI. We have also provided a link to the Samsung Support Team if you have questions about your device, or believe it is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance, battery, camera
on April 25, 2026
Posted by: Prkeo2
[This review was collected as part of a promotion.] Very powerful phone that can handle a lot of diverse activities. Battery easily lasts full day of use even with battery protect on maximum. This phone never slows down.
Galaxy AI has become very intuitive and capable, increasing ease of use and capabilities not previously available.
Camera is excellent and the super zoom makes for very neat moon pictures.
Galaxy AI has become very intuitive and capable, increasing ease of use and capabilities not previously available.
Camera is excellent and the super zoom makes for very neat moon pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It gets everything that matters right
on February 10, 2025
Posted by: Rassau
[This review was collected as part of a promotion.] I actually like the new physical design a lot more than I thought I would. The slight reduction in size and noticeable weight reduction make it much more manageable in the hand, and makes overall usability so much better than previous ultras. I really like the Galaxy AI features it provides too. They're actually genuinely useful tools. I especially enjoy the Now Brief giving me info on my calendar, weather, and other suggestions for my day. Its really nice just to get all that info in one place. I really enjoy the SPen, it's really the main reason I got this phone. Taking handwritten notes across samsung notes and calendar have become staples in how I organize my time and information. I personally don't mind the loss of Bluetooth S Pen, but I understand how some might. One UI 7 has been wonderful as well. No complaints whatsoever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on February 14, 2025
Posted by: Tricia
from Council Bluffs
It's fantastic
Gift
For
My boyfriend
Th
Ankle you
Gift
For
My boyfriend
Th
Ankle you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US