Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,696 Reviews)
Open Ratings Snapshot
Rating breakdown 19,696 reviews
5 Stars
16,969
4 Stars
2,127
3 Stars
358
2 Stars
112
1 Star
130
85%of customers recommend this product. 
(
828 out of 969
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
Awesome
on July 10, 2025
Posted by: Max D
Verified Purchase:Yes
Easy to understand where is in Lyden quick and easy
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone features
on July 10, 2025
Posted by: Monty420
[This review was collected as part of a promotion.] I like this phone very much I like the AI feature of this phone because of that I play games editing photo and many more
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big Fast Phablet
on July 10, 2025
Posted by: Jim1100
[This review was collected as part of a promotion.] I upgraded from a S23 to support a more on the go work and lifestyle. The extra width helps a lot with typing speed and accuracy. The anti reflective glass makes using the phone outside a breeze.
The new chip is fast and efficient for both gaming and the new Galaxy AI integrations. The AI features run quickly without heating the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lovin my phone!
on July 10, 2025
Posted by: Shortstop6
[This review was collected as part of a promotion.] I absolutely love my Samsung Ultra. I use it for absolutely everything. Bills, games, learning, even going back to school online, shopping, and even the Galaxy AI is helpful! Anyone that has a brain would love to have this!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I upgraded S22 ultra to S25 Ultra
on July 11, 2025
Posted by: LoverofS25Ultra
[This review was collected as part of a promotion.] I have upgraded my device from an S22 Ultra to a S 25 Ultra . It was the best upgrade I've made in a long time. The camera is amazing, the memory space is perfect I love taking photos of my family and adventures. Love the GalaxyAI option also easy program to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new phone!
on July 12, 2025
Posted by: RushFan2112YYZ
[This review was collected as part of a promotion.] Love the new phone. The larger screen makes watching videos more enjoyable. The camera has amazing zoom clarity. The Galaxy AI definitely helps with typing emails and texts. Glad I made the change!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite galaxy phone so far!
on July 14, 2025
Posted by: B94SUT
[This review was collected as part of a promotion.] I love my S25 ultra! The clarity of pictures with the camera is awesome. The Galaxy AI feature is a total game changer. The summarizing and assisting tools are super useful. This device deserves a 10/10 in my opinion!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
same as the Ultra 22
on July 23, 2025
Posted by: Amir
from Lakeland, FL
Expertise:Expert
Verified Purchase:Yes
No difference on the camera between this one and my Ultra 22. I thought it was gonna have more zoom or better quality. I didn't find any reason for the upgrade, even though the device's speed remains the same. I did not feel any upgrade except the payment
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJuly 23, 2025
Hi there Amir, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when you are excited about a new device and excited to explore additional features. We have provided a link to the complete manual for your device to help you explore the new features of Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team to answer any questions that may come up as you continue using your new phone. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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