Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,693 Reviews)
Rating breakdown 19,693 reviews
5 Stars
16,967
4 Stars
2,126
3 Stars
358
2 Stars
112
1 Star
130
86%of customers recommend this product.
(
826 out of
966)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
2
No add me feature in camera photography.
on March 4, 2025
Posted by: Wartum
I am not happy for the camera doesn't have "add me" feature. Expect next software update will have it solved.
Response from Samsung USBy R&R Team, March 4, 2025
Hi there Wartum, we appreciate you sharing your thoughts about your new Samsung Galaxy S25 Ultra. We understand how important specific features are to you every day, and we would love to hep you maximize your experience every day. We have provided a link to an article to help you with the camera settings and features. We have also provided a link to the Samsung Support Team if you would like to work with them one on one to align the settings and use all of your desired features. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Inspiring Tech
on March 22, 2025
Posted by: BEJUBEZU
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerful and versatile smartphone that is perfect for people who want a device that can do it all. It has a great camera, excellent performance, and long battery life... I use my Samsung devices for a variety of purposes, including streaming movies and TV shows, playing games, browsing the web, checking email, taking photos and videos, listening to music, making calls, and using social media. I also use my Samsung devices for work and school because of the seamless action across apps. I use them to take notes, write papers, and do research. I especially love the audio eraser. I am very happy with my Samsung devices. They are powerful, versatile, and easy to use. I would recommend them to anyone who is looking for a great smartphone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic!
on March 25, 2025
Posted by: DutchV50
[This review was collected as part of a promotion.] Best phone I've ever had!
- Battery lasts more than 24 hours
- Fast charging
- Large easy to read screen
- Having the option to use the pen for drawing, data input...etc.
- Processes extremely fast
- Seamless actions across apps
- Easily connects with blue tooth devices
- Lots of options for screen/lens and overall case protection/ decoration
Yes, the best phone I've ever had!
- Battery lasts more than 24 hours
- Fast charging
- Large easy to read screen
- Having the option to use the pen for drawing, data input...etc.
- Processes extremely fast
- Seamless actions across apps
- Easily connects with blue tooth devices
- Lots of options for screen/lens and overall case protection/ decoration
Yes, the best phone I've ever had!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and feel.
on April 27, 2025
Posted by: Samson
Traded my s24 1T ultra . Very similar but like the 25 better. It's a faster processing phone for gaming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 29, 2025
Hey Samson, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so pleased to hear that you are so happy with the enhanced speed of your new device, and enjoying your gaming. We have provided links to a few resources to help you further explore the features of your device including Galaxy AI, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This thing is a beast
on May 12, 2025
Posted by: Zach
Expertise:Expert
Solid device overall . I've been using Samsung flagships.since the galaxy S3 and I've been pretty happy with them. But the reviews saying the camera sucks are accurate . Pics come out grainy or blurry if there's any kind of motion involved ,This has been. A problem for as long as I can remember. But don't listen to the non tech people on here leaving reviews talking about how one UI 7 is more complicated ,The S25 ultra deletes emails or pics by itself etc .....No it doesn't. That sll comes down to user error like always .
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Response from Samsung USBy R&R Team, May 13, 2025
Hi Zach, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are overall pleased with the usage and features of your new phone. We have provided a link to an article to help you with the features of your camera to get the best possible photos and videos. We have also provided a link to the Samsung Support Team to offer additional assistance if you have need. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!
on June 11, 2025
Posted by: Bigtim719
[This review was collected as part of a promotion.] I am a lifelong android user. The features in my 25 Ultra are the best yet. I use the Galaxy AI features on a daily basis. The Photo Ambient Wallpaper made my current wallpaper. Photo Assist helps me edit my photos like never before. Circle to Search is my personal shopping assistant. I also stream my shows during my breaks at work. The full use of the screen makes it a pleasant experience. You will definitely enjoy the experience of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best thing about this device and what I like t
on June 21, 2025
Posted by: ANTHOv
[This review was collected as part of a promotion.] Well, I use my Samsung devices, I have my. Tablet S6 lite, I also have my Samsung Galaxy S23 ultra and my devices like my Samsung headphones Galaxy buds, 3, my smartwatch the Samsung Galaxy Watch 7, but I wanted to win the device for a better experience in the photographic section.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 1, 2025
Posted by: Jhr5474
[This review was collected as part of a promotion.] I yearly buy the ultra version when it comes out. I am a android geek, so I buy and modify multiple pho es a year. The Galaxy s25 ultra is the top. I have owned all of this years flagship in 2025. This phone is more responsive. Feels premium in my hand and has great battery life. Samsung makes amazing phones, and the photos!!!!!!!
Value
5
Written by a customer while visiting Samsung US