Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,693 Reviews)
Rating breakdown 19,693 reviews
5 Stars
16,967
4 Stars
2,126
3 Stars
358
2 Stars
112
1 Star
130
86%of customers recommend this product.
(
826 out of
966)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
The Galaxy S25 Ultra is amazing
on November 12, 2025
Posted by: Tasha2025
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most advanced and well-rounded smartphones available in 2025. It impresses with its sleek design, premium build, and a large, bright display that users and reviewers consistently praise. The new Snapdragon 8 Elite processor ensures smooth and fast performance, while the phone’s battery life comfortably lasts longer than a day, making it a reliable choice for all-day use.
The camera setup offers excellent versatility with advanced AI features for photo and video editing, reducing noise in low light, enhancing portraits, and making smart adjustments automatically. Many AI capabilities run directly on the device, making tasks like searching, editing, and navigating much faster and more efficient. The integration of Galaxy AI tools simplifies multi-step actions across apps, personalizes daily routines, and streamlines the user experience. Circle to Search and live translation features are especially practical, while the S Pen support remains a strong point for creativity and productivity. Like I said, amazing.
The camera setup offers excellent versatility with advanced AI features for photo and video editing, reducing noise in low light, enhancing portraits, and making smart adjustments automatically. Many AI capabilities run directly on the device, making tasks like searching, editing, and navigating much faster and more efficient. The integration of Galaxy AI tools simplifies multi-step actions across apps, personalizes daily routines, and streamlines the user experience. Circle to Search and live translation features are especially practical, while the S Pen support remains a strong point for creativity and productivity. Like I said, amazing.
Value
5
Response from Samsung USBy R&R Team, November 12, 2025
Hi there Tasha2025, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are having such an amazing experience with your phone, and finding such a range of amazing features that enhance your experience with your device every day like Circle to Search and Live Translate. Please, reach out to us again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Newest Phone
on November 17, 2025
Posted by: ConfusedWithTechnology
[This review was collected as part of a promotion.] Looking forward to experiencing Galaxy AI.
I do like that the phone is pretty thin, but the camera bump on the back keeps getting worse with every model. I can't image that in the only person in the world that tries to use this while the phone should be flat on its back, right?
I also think they should bring back the Bluetooth on the SPin. I liked being able to use that as a remote shutter button for the camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great but... no air comands
on November 21, 2025
Posted by: Najla
from Garland, tx
Expertise:Expert
I love this new phone, but its lack of spen air comands >:(
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about this product it is amazing!!
on November 23, 2025
Posted by: Rollin
[This review was collected as part of a promotion.] Ai is great hasn't ever let me down love it. This is by far the best phone I have ever owned
Value
5
Written by a customer while visiting Samsung US
Posted by: Carlos
from Florida
Expertise:Beginner
Verified Purchase:Yes
Badbaddddðddddddddddddddddddddddddddddðddddddddddddddd
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 12, 2025
Hello Carlos, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your device is not meeting your expectations. We are always happy to assist our customers in troubleshooting and resolving any frustration you are experiencing with your device. Without knowing what your experience has been thus far, we have provided a link to the Samsung Support Team to assist you through chat at your convenience. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra Review: Samsung’s Smartest and Mo
on May 7, 2025
Posted by: Hashupic
The Samsung Galaxy S25 Ultra stands as Samsung's flagship for 2025, blending cutting-edge hardware with advanced AI features. Here's an in-depth look at its performance, design, and capabilities.
Response from Samsung USBy R&R Team, May 7, 2025
Hi there Hashupic, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how pleased you are with the usage of your new phone, and are finding so many amazing features of Galaxy AI to use every day. We have provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great future
on July 22, 2025
Posted by: Elonmusk
from West Africa
Expertise:Beginner
Thanks to Samsung for all time help and support love it
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gratitude
on May 8, 2025
Posted by: Anonymous
from Benin city, upper sokponba Jesus Christ
Wow, words are not enough to express my gratitude, exclusively awesome
I would recommend this to a friend!
Features
5
Response from Samsung USBy R&R Team, May 9, 2025
Hello Samwizzy a1, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so pleased with you new phone, and finding it to be awesome for a range of daily tasks. We have provided links to a few resources to help you further discover features and capabilities of your device, and answer any questions that may arise along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US