Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,595 Reviews)
Rating breakdown 19,595 reviews
5 Stars
16,893
4 Stars
2,116
3 Stars
351
2 Stars
109
1 Star
126
85%of customers recommend this product.
(
758 out of
890)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Posted by: AnnR
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
Love my S25Ultra. I am an old Palm Pilot girl. I use my stylus all the time. The camera is stunning, the phone is fast, battery life is great, I'm a Samsung girl all the way now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Incredible Phone, but Missing Some Features
on December 14, 2025
Posted by: Nadia O
from Ohio
This is my first phone purchase since the release of the Galaxy Note10 and it has been an extremely pleasant upgrade! The battery life is incredible, the 120hz display is something i didn't know i needed, and my games are able to perform at max settings. Also, the camera on this phone is out of this world! The stabilization and zooms are mind blowing and one of my favorite party tricks at the moment. This phone has been fantastic overall!
Unfortunately though, there are some features that i loved on my Note10 that aren't supported by the S25 Ultra. I DESPERATELY miss the Bluetooth S Pen features. Id argue that's the biggest downgrade between my two devices... i used the music and camera features with my pen constantly, so parting ways with that has been difficult. I still use most other features currently available with the S Pen, but I still yearn to have Bluetooth compatibility. I also wish there was a better color lineup. Don't get me wrong, i love my green Ultra, but the Aura Glow in the Note10 lineup is beautiful, if not the most beautiful college samsung had ever produced. Also, call me old school, but i wish the generative AI features could be optionally hidden by users who don't wish to utilize it. I used the AI gallery feature to remove a subject from a photo and it was incredible, but i hate seeing so many GenAI features being shoved in my face all the time (such as on my keyboard to help me generate drawings?? Cool, but no thanks...). In a future update, it'd be appreciated if i could disable/hide some of the AI icons i don't plan on utilizing...
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi Nadia O, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to an article to help you with the redesigned S Pen capabilities. We have also shared a link to the complete manual for your device to help you best align the settings to your preferences, and disable any features you are not finding useful. We have lastly shared a link to the Samsung Support Team to offer assistance if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Consistent Quality and Reliability from Samsung
on December 16, 2025
Posted by: Padmini
from Olive Branch, MS
Verified Purchase:Yes
I have been a loyal Samsung phone user since 2014, and my experience has always been excellent. Samsung phones are reliable, user-friendly, and built with great quality. The performance, camera, and battery life continue to improve with every model. I trust Samsung and will definitely continue choosing their phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the design and its new features
on February 12, 2025
Posted by: GTISBACK33
[This review was collected as part of a promotion.] Enhanced camera capabilities offer stunning image quality with improved low-light performance. The vibrant display boasts increased brightness and color accuracy for an immersive viewing experience. A more powerful processor ensures smooth multitasking and seamless gaming. Battery life has been extended for uninterrupted usage throughout the day. The sleek design features refined materials for a premium feel. Durable construction provides enhanced protection against daily wear and tear. Advanced software integrations offer a personalized user experience. The Now bar redefines mobile technology. This innovative tool truly streamlines daily activities. Its intuitive design makes complex tasks feel effortless. With a single gesture, you can accomplish what used to take multiple steps. This enhances productivity and simplifies workflows. The integrated audio eraser is a game-changer. Background noise disappears, leaving crisp, clear audio. It's perfect for enhancing recordings and calls. This seamless integration of features creates a powerful and efficient tool. It's a must-have for anyone looking to simplify their digital life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A powerful phone for those that want one
on February 16, 2025
Posted by: carnage2405
[This review was collected as part of a promotion.] 1. The phone has much better, less aggressive shape design in comparison to 2024's model. I think it pays homage to the Samsung A5 actually.
2. I love the camera and the quality. Better than what's on the market. 200 MP is simply amazing.
3. Now Brief is a good addition so far, helps with the minimalism we all seek on the lock screen. It could be a tad more useful when I expand it though, it seems to really be a little bit more of a weather app
4. Implementation of the new One UI is excellent. It makes things more succint regarding icons in the taskbar and whatnot
5. It fits nicely in male pockets, it's a delight to hold (due to its metal finish).
5. Stylus should've been bluetoothed
6. The phone does feel a little bit heavy and sore to hold after some time
7. Would've been awesome to have fingerprint recognition all over the screen or on a large portion of the screen's bottom half
8. The incorporation of AI is definitely a plus, but needs some work. Gemini works decently on the phone but it's not quite a true assistant, as it is more so just a really good search engine.
9. Translation of calls is a really good and welcome feature!
10. Screen quality and screen size is phenomenal. Same goes with the fast charging feature and battery use. Very impressive.
Overall, a high quality, flagship smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Audio Eraser is legit
on February 16, 2025
Posted by: OKCSteve
[This review was collected as part of a promotion.] I've had the Samsung S21U, S23U and now the S25U and it's been mostly a worthwhile upgrade each time.
The S25U has better battery than my S24u but they dropped the Bluetooth feature for the Spen, SLIGHTLY smaller form factor while have just a bit larger display.
The AI features are nice as well.
Audio Eraser and sketch to draw are pretty awesome
Audio Eraser and sketch to draw are pretty awesome
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This product is not very good
on February 18, 2025
Posted by: Abad88
[This review was collected as part of a promotion.] This product is not very good for the high price it has.
I have been a Samsung user since the s3 and after the first Note came out I became a loyal user of that line.
I decided to change my s23 ultra hoping it was going to be a good decision but it was the opposite. The s25 ultra is a total disappointment I could safely say that my old cell phone is much better.
I have been a Samsung user since the s3 and after the first Note came out I became a loyal user of that line.
I decided to change my s23 ultra hoping it was going to be a good decision but it was the opposite. The s25 ultra is a total disappointment I could safely say that my old cell phone is much better.
The headphones are a marvel. The sound is great, the noise cancellation, and the battery life is great. In short a good product.
The watch ultra aesthetically is great. I had a galaxy 6 classic of 47mm. In functionalities there is not much difference
Value
2
Response from Samsung USBy R&R Team, February 20, 2025
Hello Abad88, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that new devices can cause frustration as you learn the enhanced features and changes in overall functionality. Without knowing the specifics of your feeling of disappointment, we have provided a link to the full device manual and the Samsung Support Team to discover the full capabilities, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
S pen is terrible
on February 18, 2025
Posted by: Slimone
[This review was collected as part of a promotion.] It was supposed to be upgrade but s pen doea not work as before and lack of massage magnets support is a loose loose
Value
2
Response from Samsung USBy R&R Team, February 18, 2025
Hello Slimone, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how vital specific features of your device are to you every day, and we would love to help you align your phone to your needs and expectations. We have provided a link to an article to help you with the redesigned features of the S Pen. We have also shared a link to the full device manual to help you with voice controls and hand gesture options for some of the features that were previously done with the S Pen. We have lastly shared a link to the Samsung Support Team to offer assistance with your message features, or any additional frustrations you may be experiencing. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US