Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,677 Reviews)
Rating breakdown 19,677 reviews
5 Stars
16,957
4 Stars
2,122
3 Stars
357
2 Stars
112
1 Star
129
86%of customers recommend this product.
(
814 out of
952)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Another Excellent Samsung Phone
on September 15, 2025
Posted by: AndreaLS
[This review was collected as part of a promotion.] I'm so excited about my new Samsung! Every year they get better. The Galaxy AI is incredible. I give it two thumbs up !!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like it but....
on September 16, 2025
Posted by: RealtorH
[This review was collected as part of a promotion.] I love the predictive text and AI options it often offers me. I like the customization of the phone but don't use a lot of the new features because I have taken the time to learn them. The only reason I upgraded was because I randomly had text messages, regardless of platform or providers disappear. Unfortunately, it is still happening without any logic behind it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on September 16, 2025
Posted by: SamsungEnjoyer
[This review was collected as part of a promotion.] The galaxy s25 ultra is great for streaming with its large screen, vivid quality, and high refresh rate. This make it more enjoyable to watch anything on the go. The addition of galaxy AI serves to improve the the experience of editing photographs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, minor problems.
on September 18, 2025
Posted by: RsuperMsi
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an outstanding flagship phone known for its stunning 6.9-inch QHD+ AMOLED display, powerful Snapdragon 8 Gen 4 Elite chipset, and versatile camera system, making it a top choice for users seeking premium performance and immersive visuals. Its AI features add a new level of smart interaction, with smooth multitasking and excellent gaming capabilities enhancing the overall experience. However, like many flagship devices, it does have minor issues—most notably, my specific S25 Ultra model tends to heat up during extended use or charging, particularly around the CPU area, which can be uncomfortable and cause occasional performance throttling. Battery life is another concern; I’ve experienced inconsistent battery drain that sometimes results in quicker-than-expected depletion during normal usage, likely influenced by background apps and 5G connectivity. Despite these heating and battery inconsistencies, the phone’s build quality, display brilliance, and smooth responsiveness still make the Galaxy S25 Ultra a great device worth considering, especially if users are mindful of managing settings to mitigate heat and battery issues. Overall, it strikes a strong balance between cutting-edge features and some manageable quirks typical of high-end smartphones
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great with less
on September 20, 2025
Posted by: Obelisk89
[This review was collected as part of a promotion.] If the Galaxy AI option is actually very fun to utilize. Not just with searches but with customizations on photos and alterations, it has made things much easier. The only downside I would say is when they decided to take out the option for expanded storage. That to me definitely makes the phone much more water resistance and waterproof but eliminates the options for people that utilize apps that take up more space. Now I have to use a Note 20 Ultra for games and the S25 for normal use. Kind of a step back from progress.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very smart phone
on September 23, 2025
Posted by: Denise13
[This review was collected as part of a promotion.] I like using Gemini, because it really helps me in many ways.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This camera is durable and sturdy.
on September 24, 2025
Posted by: Tonelope
[This review was collected as part of a promotion.] I like my phone, I like the games on here, I stream movies from tubi, Netflix, etc. It's a nice phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone
on September 24, 2025
Posted by: BluRaven
[This review was collected as part of a promotion.] I have always preferred Motorola but the Samsung S25 Ultra has been a good switch .. the only drawbacks I've found is the battery life regardless of the settings I choose and maintaing the apps battery consumption and the fact that the selection that I have on for buttons not to be pushed if my phones in a bag or pocket doesn't seem to work..
Value
4
Written by a customer while visiting Samsung US