Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(7,286 Reviews)
Rating breakdown 7,286 reviews
5 Stars
6,207
4 Stars
862
3 Stars
123
2 Stars
47
1 Star
47
76%of customers recommend this product.
(
190 out of
250)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
AMAZING PHONE
on February 26, 2025
Posted by: DaGraMommaz
[This review was collected as part of a promotion.] Love this phone it's smooth. Long lasting battery. The speakers are loud enough to hear. Sound quality is fabulous & the Cameras ...Omg Incredible! Getting used to the AI effect too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet, IMO
on March 2, 2025
Posted by: HighingFly
[This review was collected as part of a promotion.] I received mine a day ahead of of the official release through preorder and it's the first time I've gotten a phone right when it dropped so I've had it for about a month now. I have to say it's probably my favorite one so far for the most part. I think it runs extremely smooth, the screen looks amazing and it seems to be built pretty solid all the way around. I really like all the new features they have added to it, that I've gotten to use at least so far. The Now Brief is pretty cool, the Gemini can do quite a bit and is super helpful and fun esp with the Gemini Live feature that you can have convos with whenever you want. The one thing that has kept me choosing the Galaxy line is the camera and this is no exception. Seems to work seamlessly as always, looks amazing and has some extra stuff that I haven't even had a chance to play with yet. I've been using the Galaxy phones since at least the S5 I'm pretty sure and haven't even thought twice about going with anything else since. All in all I'm extremely happy with it at this point and glad I chose it. I'm sure there's more features that I haven't even stumbled into but all in all I think it's a awesome phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 2, 2025
Posted by: retro765
[This review was collected as part of a promotion.] I upgrade to this phone from the galaxy note 20 ultra and it had been amazing. This phone lasts all day without needing to be charged and it very fast with no lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on March 7, 2025
Posted by: BrnibSA
[This review was collected as part of a promotion.] Used for streaming, office notes and more. Also love the quality of the photos are so clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 25 Ultra is a top notch phone that delivers
on March 13, 2025
Posted by: Boggles
[This review was collected as part of a promotion.] Experience the pinnacle of mobile innovation with cutting-edge technology. A powerful device redefines what's possible, pushing boundaries and setting new standards. Unleash your creativity with tools designed to inspire and empower. Stay connected and productive wherever you go with seamless integration. Embrace the future of mobile technology.
Galaxy S25 Ultra is a powerhouse. Its blazing-fast processor handles anything you throw at it. The camera is a marvel, capturing stunning images with incredible detail and dynamic range, especially in low light. The vibrant display is a joy to behold, and the battery easily lasts a full day. Running the latest Android version, the S25 Ultra offers a smooth, intuitive experience. It's a premium device, but if you demand the best, the S25 Ultra delivers. A true flagship killerGalaxy S25 Ultra is a powerhouse. Its blazing-fast processor handles anything you throw at it. The camera is a marvel, capturing stunning images with incredible detail and dynamic range, especially in low light. The vibrant display is a joy to behold, and the battery easily lasts a full day. Running the latest Android version, the S25 Ultra offers a smooth, intuitive experience. It's a premium device, but if you demand the best, the S25 Ultra delivers. Ai is the best tool I ever used .
Galaxy S25 Ultra is a powerhouse. Its blazing-fast processor handles anything you throw at it. The camera is a marvel, capturing stunning images with incredible detail and dynamic range, especially in low light. The vibrant display is a joy to behold, and the battery easily lasts a full day. Running the latest Android version, the S25 Ultra offers a smooth, intuitive experience. It's a premium device, but if you demand the best, the S25 Ultra delivers. A true flagship killerGalaxy S25 Ultra is a powerhouse. Its blazing-fast processor handles anything you throw at it. The camera is a marvel, capturing stunning images with incredible detail and dynamic range, especially in low light. The vibrant display is a joy to behold, and the battery easily lasts a full day. Running the latest Android version, the S25 Ultra offers a smooth, intuitive experience. It's a premium device, but if you demand the best, the S25 Ultra delivers. Ai is the best tool I ever used .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera ai is awsome
on March 26, 2025
Posted by: R35sol
[This review was collected as part of a promotion.] Taking pictures and erasing object that's in the way makes editing picture that much better.
Value
5
Response from Samsung USBy R&R Team, March 26, 2025
Hey there R35sol, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are enjoying taking photos and videos with your device, and using the features of Galaxy AI and further enhance them. We have provided links to a few resources to further assist you in exploring the full capabilities of your device, and answer any questions that may come up as you do so. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible Camera! Worst photos ever
on March 26, 2025
Posted by: JPKvictory
from Michigan
Expertise:Expert
I have been a lifelong Samsung customer, from Phones, TV's Appliances etc. This latest version of the Galaxy falls extremely short of everything I expect from Samsung. The Ai integration is horrible, the photos (which is the main reason I purchase a phone) are the worst, flip phones take better photos. Honestly they had the camera on point with the S24 Ultra, but as usual they chose to fix something that wasn't broke. This will unfortunately be my last Samsung purchase, as I can only expect the brand to go downhill form here. If you love taking photos and use your phone for most of this (especially because my job depends on quality photos) then steer clear of this latest line of phones!
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, March 27, 2025
Hello JPKvictory, we appreciate your feedback on your new Samsung Galaxy S25 Ultra. We understand how valuable your phone is for both personal and professional needs. We would love to help you troubleshoot the frustration you mention with the camera. We have provided links to an article and a few troubleshooting guides to assist you with this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on April 3, 2025
Posted by: Alexthegreat
[This review was collected as part of a promotion.] Switching to Samsung has been a revelation! This phone isn't just a device, it's a powerhouse. The magic of effortlessly removing unwanted objects from photos is genuinely game-changing, and the AI-driven image enhancement consistently delivers stunning results. But the video recording's ability to isolate and eliminate background noise? That's pure brilliance, making every captured moment crystal clear. Coupled with my Galaxy Ring, Watch, and Buds FE, the entire ecosystem seamlessly integrates into my life. It's not just about the features; it's about the feeling of limitless possibility and effortless control. This Galaxy truly lives up to its name – the possibilities are endless, and I'm thrilled I made the leap.
Value
5
Written by a customer while visiting Samsung US