Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(23,143 Reviews)
Rating breakdown 23,143 reviews
5 Stars
19,845
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
3
This product has great features and works amazing
on April 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The AI availability for photos and editing is amazing, same for vidoes, the graphics for games is outstanding. Battery life is good only charge once a day. The only complaint i have is the use of mag safe cases or charging, i tried magsafe and it will tell me th s-pen is being interfiered with. I als9 gave issues with certain screen covers and finger print recognization, and yes i use the correct screen covers.
Thank You for this oppurtunity
Carrie J
Carrie J
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hey Complicatedfuture, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear how much you are enjoying the usage of Galaxy AI for your photo and video editing. We have provided a link to an article to help you with the fingerprint reader on your device. We have also shared a linkt o the Samsung Support Team to assist you with the charging and screen protectors for your device, or if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
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Samsung Community
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the pen!
on April 15, 2026
Posted by: Purplesquirrel
[This review was collected as part of a promotion.] I absolutely love my S25 Ultra! Using the newest version of Galaxy AI is super easy and fun. The cameras are the best I have ever seen on a phone! The clarity and vivid colors while taking video is perfect for all my social media platforms! It has really helped me run my business and keep up with customers, I would recommend this phone to everyone because their phones just can't keep up!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI makes a huge difference!
on April 15, 2026
Posted by: mme321
[This review was collected as part of a promotion.] I’ve been using this device for a while now, and the Galaxy AI features are truly a game changer. The AI integration makes everything so much faster and more intuitive, from photo editing to real-time translations. It feels like the phone actually understands what I need. Highly recommended for anyone who wants a smarter and more efficient experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung devices are good you get good product
on April 16, 2026
Posted by: Babygirl
[This review was collected as part of a promotion.] Its pictures are good also is the streaming watching social media
Value
4
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5