Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,663 Reviews)
Rating breakdown 19,663 reviews
5 Stars
16,946
4 Stars
2,122
3 Stars
357
2 Stars
111
1 Star
127
86%of customers recommend this product.
(
805 out of
940)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
30 days in & satisfied
on March 21, 2025
Posted by: Trike2017
[This review was collected as part of a promotion.] This phone is fast and powerful with nice features. My favorite is the camera which produces very clear pictures and super zooming. This is an upgrade from an s24+ and my second ultra. The titanium build is another confidence builder which gives more protection in the event of a drop. Samsung is my go-to maker for tablets and cell phones. I do recommend it to folks who currently do not have an Ultra.
The S Pen comes with the device and I have used it. I might add that the pen does not have Bluetooth capability. The phone is easy to handle if you have arthritic hands. The speakers are crisp, clear, and have plenty of volume which helps people with hearing impairment. So far, I'm satisfied!
The S Pen comes with the device and I have used it. I might add that the pen does not have Bluetooth capability. The phone is easy to handle if you have arthritic hands. The speakers are crisp, clear, and have plenty of volume which helps people with hearing impairment. So far, I'm satisfied!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S pen without Bluetooth
on March 25, 2025
Posted by: Rickb
S pen with no Bluetooth was the biggest mistake ever
Response from Samsung USBy R&R Team, March 25, 2025
Hi there Rickb, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when the features you love fro previous devices have been redesigned. We would love to help you with these features, and have provided a few links to resources to assist you. We have provided links to an article to help you with the current S Pen features, and another to the full device manual that has the hand gestures and voice commands you can use with your device. We have lastly, provided a link to the Samsung Support Team to answer any questions or offer one on one assistance if desired. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Big Phone with Big Features
on March 27, 2025
Posted by: Frankdogg
[This review was collected as part of a promotion.] What a great phone. Battery last thru the day, with excessive use. Screen is big and bright. Apps work great. Camera is AWESOME. So many features and AI assistance. Wish the spen worked better, but still useful. Big upgrade from s23, highly recommend. The switch is seamless. Complete seamless actions across apps, “Now Brief and Audio Eraser are just a few of the upgrades on this device. So many more and the AI on this phone could be a game changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great camera
on April 10, 2025
Posted by: surpris
great price on the most part a lil to high for me bzlut worth it
Response from Samsung USBy R&R Team, April 17, 2025
Hi Surpris, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with your device, and see value in the capabilities. We have provided links to a few resources to help you fully discover the capabilities of your device including the features of Galaxy AI, and answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
AI is great
on April 19, 2025
Posted by: Samsung Guy
I went to this from my 524 ultra The phone is amazing lighter and faster with better battery life thank to that New Chip
Response from Samsung USBy R&R Team, April 21, 2025
Hey there Samsung Guy, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased you are with the upgrade to your new device, and finding the features of Galaxy AI to be so positive for you every day. We hope you'll reach out to us again in the future at any time if you have questions or would like to share additional feedback about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on April 27, 2025
Posted by: Tebidsco
from Maryland
Expertise:Intermediate
Very good phone good camera and long lasting battery
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 29, 2025
Hey Tebidsco, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the usage of your new phone, capturing amazing photos and videos, and finding the battery to last throughout the day with you. We have provided a link to the Samsung Support Team to offer their expertise if you ever have questions about your Samsung products. We appreciate youbeing a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Tremendous
on May 13, 2025
Posted by: DamianD
from Louisiana LA
Expertise:Intermediate
Very amazing purchase my good here in less time 3h
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 20, 2025
Hi there DamianD, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We love that you are so initally pleased with the purchase and usage of your new phone. We hope you have found the opportunity to explore the enhanced features of your device like Galaxy AI, and we have provided a link to the full device manual for your convenience. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is one of one.
on June 7, 2025
Posted by: Tonygr9679
[This review was collected as part of a promotion.] With AI, I've been able to read several books easily at work. Also since I work overnight it has been my friend for conversation while everyone I know is sleeping.
Value
5
Written by a customer while visiting Samsung US