Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(23,155 Reviews)
Rating breakdown 23,155 reviews
5 Stars
19,857
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Great features on this product
on April 13, 2026
Posted by: Hopereigns
[This review was collected as part of a promotion.] I’ve been using my Samsung device every day, and it’s honestly become a huge part of my routine. From streaming shows and watching sports to staying on top of work and daily tasks, it handles everything smoothly without slowing down.
One feature that really stands out is Galaxy AI. It makes things feel more intuitive—whether I’m editing photos, organizing content, or even just typing messages faster and more efficiently. It genuinely saves time and makes the experience feel smarter.
I also use my phone a lot for entertainment—movies, social media, and occasional gaming—and the display quality and performance are consistently impressive. Everything looks sharp, runs smoothly, and feels responsive.
For work and everyday life, it keeps me organized with apps, reminders, and quick access to everything I need. It’s reliable, fast, and just makes daily tasks easier.
Overall, my Samsung device fits seamlessly into my lifestyle, and with features like Galaxy AI, it feels like it’s actually working with me, not just for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on April 13, 2026
Posted by: BigDaddySloth
[This review was collected as part of a promotion.] The Galaxy Ai is pretty good for when I use it and the phone is great, not to many issues at all and the few I did have was fixed fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for my daily dev and consulting workflow
on April 13, 2026
Posted by: Johnxnet
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a while now and it has quickly become my main workstation when I'm away from my desk. As someone who manages multiple WordPress and WooCommerce environments, having a screen this sharp and responsive to check site performance or troubleshoot plugin issues on the fly is a lifesaver.
The Galaxy AI features are actually more useful than I expected; I use the summary tools constantly to keep track of project requirements and client notes. Also, the S Pen is perfect for marking up UX improvements or heatmaps while on the go. It’s powerful, fast, and handles my automation workflows and heavy multitasking without breaking a sweat. Definitely the best tool for any digital specialist.
The Galaxy AI features are actually more useful than I expected; I use the summary tools constantly to keep track of project requirements and client notes. Also, the S Pen is perfect for marking up UX improvements or heatmaps while on the go. It’s powerful, fast, and handles my automation workflows and heavy multitasking without breaking a sweat. Definitely the best tool for any digital specialist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have no words but I will try!
on April 13, 2026
Posted by: longliveworldpeace2005
[This review was collected as part of a promotion.] I used iPhones for many years. Made the big switch in 2025 and got this S25 Ultra. It has made organizing the digital parts of my everyday life SO much easier. Galaxy AI and its many features/benefits has played a big part in this as well. Best phone I have ever owned and I wish I hopped on the Samsung train earlier!! My Buds4 Pro and Watch8 have helped solidify my position on all of this as well. NEVER switching back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Different from Pixel and as good?
on April 13, 2026
Posted by: Jcs1970
[This review was collected as part of a promotion.] I have owned multiple Pixel phones since the earliest days of their launch. I am very familiar with most everything Pixel (camera, settings and speed). My S25 Ultra is my first foray into a non Pixel Ecosystem. Thus far the S25 has proved to be quite a phone. Much faster and more efficient. However, it doesn't have all the features I was used to on my Pixel but I do not regret changing over to a Samsung. I haven't had my Samsung long enough to see when it will receive its first monthly security update or it's quarterly update. Pixels were very about getting those updates out to Pixel phones early in each month. To sum up, I have been impressed with my S25 thus far but I still need more time with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Rating of Galaxy AI phone
on April 13, 2026
Posted by: DeeDee
[This review was collected as part of a promotion.] Galaxies AI is a great product. I would definitely purchase again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Great Galaxy
on April 13, 2026
Posted by: Spitfire
[This review was collected as part of a promotion.] My Galaxy is very reliable and easy to use.
It has not give me any issues.
It has not give me any issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is great but the battery isn't
on April 13, 2026
Posted by: Cheechee
[This review was collected as part of a promotion.] This galaxy phone has been a great experience to have. The AI built in is very helpful in times when I need a translation. It's accurate a majority of the time and is easy to use. The graphics is also great and the when taking a photo even from far away it looks amazing. The only flaw I see is that the battery life is almost nonexistent. I have to constantly keep the phone charging and when off the charger it only lasts a couple of hours, so long as you dont touch it or use any apps. The phone does get rather hot very fast and that makes the gaming experience a bit lacking.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hi there Cheechee, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear how much you are enjoying the enhanced capabilities of your new device, and finding Galaxy AI a great addition to this device. We have provided links to articles to help you maximize the battery life and troubleshoot the temperature of your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US