Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,654 Reviews)
Rating breakdown 19,654 reviews
5 Stars
16,937
4 Stars
2,122
3 Stars
357
2 Stars
111
1 Star
127
85%of customers recommend this product.
(
796 out of
931)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
KING OF PHONES AND MODERN TECHNOLOGY
on September 30, 2025
Posted by: Lateangel
[This review was collected as part of a promotion.] This phone is astronomical! I have had my phone since it has released and I am still discovering new tricks along the way. The Galaxy AI feature is my favorite. Anything I input will be responded back within seconds. The Galaxy S25 Ultra is equipped with the best technology all around. The camera is pristine and the speed never slows down. I am a die-hard android user and will continue to support Samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: Ismael
from California
Expertise:Intermediate
Verified Purchase:Yes
Very satisfied with the new phone good quality of phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 20, 2025
Hey Ismael, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are so satisfied with the capabilities of your device, and finding it useful for a range of daily tasks. We hope you'll reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
When taking it to the next level is a click away.
on October 25, 2025
Posted by: Kingmac7
[This review was collected as part of a promotion.] Everything at the palm of your hand, this device has been amazing. When needing work done on Microsoft excel, word, creating letters, charts, etc. This device gives me the most accessible features to create any document while offering the best and most crisp display to match. When creating a document and having a mental block the Galaxy Ai feature will give you the spark to create professional grade documents while answering any questions that may come up. Also the display is amazing when during your down time you want to watch a video and or movie, the quality is the best thing next to having a TV with you. Last feature that I love is the pen, this not only allows you to be more detailed on your work, or create amazing art but it allows me to take notes and or write a message the old school way and it'll automatically turn it into text mode for me and that is a feature I personally love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on November 5, 2025
Posted by: Legacybuilt
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra daily for work, streaming, and staying organized—and it’s exceeded every expectation. As a corrections supervisor, I rely on precision and speed, and this phone delivers. Galaxy AI helps me draft reports, summarize documents, and even organize my calendar with smart suggestions that actually make sense. The camera is phenomenal—wide-angle shots are crisp even in low light, and the editing tools are intuitive. I stream shows like Law & Order: SVU and Grey’s Anatomy with stunning clarity, and the speakers are loud enough to fill a room. Battery life easily lasts through long shifts, and the fast charging keeps me moving. The S Pen is still a favorite for quick notes and sketches, even without Bluetooth. One UI 7 is smooth and customizable, and the phone feels lighter and more refined than previous models. It’s not just a device—it’s a tool that supports my routine, my creativity, and my need for accuracy. Highly recommend for professionals and multitaskers.
Value
5
Response from Samsung USBy R&R Team, November 6, 2025
Hi Legacybuilt, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this device to be such a daily driver in so many ways for both your personal and professional needs. We look forward to hearing from you again in the future any time you have questions or wish to provide additional feedback about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Best Android phone ever
on November 6, 2025
Posted by: Dj22douglas
[This review was collected as part of a promotion.] The s25 ultra is a remarkable device that offers a truly premium user experience. Its display is stunning, providing vibrant colors and incredible detail for all your content. The camera system captures breathtaking photos and videos, even in challenging lighting conditions. Performance is exceptionally smooth, allowing for effortless multitasking and gaming. Overall, this device sets a new standard for what a smartphone can achieve.
Exploring the capabilities of Galaxy AI has been a truly remarkable experience. Its innovative features offer a glimpse into the future of mobile technology. The intuitive design makes it easy to access and utilize its advanced functions. We are delighted with the seamless integration it provides for everyday tasks. Overall, Galaxy AI is a testament to cutting-edge advancements and user-centric design.
Exploring the capabilities of Galaxy AI has been a truly remarkable experience. Its innovative features offer a glimpse into the future of mobile technology. The intuitive design makes it easy to access and utilize its advanced functions. We are delighted with the seamless integration it provides for everyday tasks. Overall, Galaxy AI is a testament to cutting-edge advancements and user-centric design.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything I need
on November 11, 2025
Posted by: Dagreatest
[This review was collected as part of a promotion.] Great for all of my organization of business and personal needs.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike
from San Angelo, TX
Expertise:Intermediate
Verified Purchase:Yes
I have an S23 Ultra that was pretty awesome but the charger port kept getting loose and wouldn't charge properly, even my replacement S23 Ultras charger port got loose too. I decided to upgrade to S25 Ultra and its honestly really great despite me not liking AI features. It plays games better and has a better feel than the S23 Ultra. I can also put screen protectors on this phone finally, the latter had no good protectors. This phone though doesn't have 100x zoom which is the only negative about this phone but the photos are more defined than the S23. I highly recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 19, 2025
Hey Mike, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are enjoying the enhanced features of your new device, and that you are enjoying your gaming. We hope you'll reach out to us again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Andriod Lover
on November 24, 2025
Posted by: Andriodpaclady
[This review was collected as part of a promotion.] Not clear instructions on how to use the phone, but overall a good phone.
Value
4
Response from Samsung USBy R&R Team, November 24, 2025
Hey Androidpaclady, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the inital setup and usage of your device. We have provided a link to the complete manual for your device to help you fully explore the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US