Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(23,203 Reviews)
Rating breakdown 23,203 reviews
5 Stars
19,900
4 Stars
2,547
3 Stars
449
2 Stars
139
1 Star
168
86%of customers recommend this product.
(
1,128 out of
1,311)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
S25 Ultra - Wonderful Phone
on March 30, 2026
Posted by: Curlylocks
[This review was collected as part of a promotion.] The S25 Ultra is a wonderful phone. I love the pen and the Galaxy AI is awesome. This phone does everything I need and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Durability
on March 30, 2026
Posted by: HazelEyez
[This review was collected as part of a promotion.] I use my phone for work and the range of options for me to my job correctly have been amazing. The glass durability on the S25 Ultra has blown me out of the water. I work in all weather elements and my phone has been dropped and never broken or even scratched.
Using voice talk has really helped me while I had my hands full at work.
The phone is light and easy to use.
I really love the Samsung Galaxy phones. I always upgrade. I started with the S21+ and will continue with Samsung until I can longer have one.
Using voice talk has really helped me while I had my hands full at work.
The phone is light and easy to use.
I really love the Samsung Galaxy phones. I always upgrade. I started with the S21+ and will continue with Samsung until I can longer have one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Jenny23
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25. The battery life is excellent, I play a lot of games on my phone and it never crashes on me. The processing speed it great too, never had any issues with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Jon232323
[This review was collected as part of a promotion.] Galaxy AI is incredibly helpful! The live translation feature has made international calls seamless, and the photo editing suggestions are fantastic. It genuinely makes my daily tasks easier and more efficient. The best new addition to the phone. I use my phone to watch movies and TV shows on the go. The note app is great for taking notes at work really love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device,
on March 30, 2026
Posted by: JayC16
[This review was collected as part of a promotion.] Device works great, gives me real time information and response to touch. Great camera and overall love the compatibility of the phone with my day to day life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yes this product is verry good
on March 30, 2026
Posted by: Cornely
[This review was collected as part of a promotion.] Galaxy samsumg s 25 ultra is goog for me evrey day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been using Galaxy since the note 8 I love my
on March 30, 2026
Posted by: Dclownin
[This review was collected as part of a promotion.] I try to use my s25 note to its full potential instead having cracked everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could have been amazing
on March 30, 2026
Posted by: Tprince5
[This review was collected as part of a promotion.] Could have been an amazing phone if not for the camera auto focus issue. If I turn off the setting that uses the little flower icon it becomes usable again until it tries to engage the telephoto lens than starts to rapidly go on and out of focus and make a buzzing sound. Battery life is still decent after a year, though it's starting to show signs of shortening. Luckily the fat charging is great, so if I need a top off now a days it only takes 10 minutes.
Galaxy AI is sometimes useful, but I don't really use it alot and since implementing some of these features when I try to ask the assitant to do something while on the car she gets confused and can't do it. Sometimes she says she can't send messages yet, other times she just doesn't understand that when I name a place in google maps it means I want directions.
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hello Tprince5, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know how distracting it can be when your device is not operating as intended or expected. We have provided a link to an article to help you with the times you mention the focus not working with your camera. We have also shared a link to the Samsung Support Team who can assist you in those instances you mention Galaxy AI not doing tasks as expected when asked, and assist you with any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
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Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US