Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,650 Reviews)
Rating breakdown 19,650 reviews
5 Stars
16,936
4 Stars
2,121
3 Stars
357
2 Stars
109
1 Star
127
86%of customers recommend this product.
(
794 out of
927)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
This phone is next level!
on October 18, 2025
Posted by: SAMLOV
[This review was collected as part of a promotion.] The S25 Ultra is the perfect phone for everyday use! No matter where, no matter what, the S25 Ultra has never let me down. With the all new snapdragon 8 elite I can do anything on my S25 Ultra without a problem. You name it! Whether it's gaming, streaming, photography, drawing, and etc. The S25 Ultra will never let you down.
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hey Samlov, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this phone so perfect for your usage needs every day. We have shared a link to the Samsung Support Team for your convenience. This team of experts can assist you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: ElGe
Verified Purchase:Yes
Got it for my moms birthday, she loved it! Very nice size and good quility
Written by a customer while visiting Samsung US
Customer Rating
5
Great featurs, easy to use, very good camera
on November 10, 2025
Posted by: Rivera
[This review was collected as part of a promotion.] I use it for work, presentation, gaming, streaming, calling texting I do everithing with mi phone. Great cellphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Battery, Great Performance!
on November 29, 2025
Posted by: GarntGG
[This review was collected as part of a promotion.] The Galaxy AI has been incredible. it allows me to edit photos and complete everyday tasks with the built-in hybrid assistant. It combines Google's knowledge, with Bixby's task management and makes and awesome experience. The pen is really great, though I wish it still had Bluetooth, and the phone feels a little incomplete without it. Great phone would buy again!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 29, 2025
Posted by: Massilb
[This review was collected as part of a promotion.] The Galaxy AI is very responsive and the phone is fast as heck.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is a complete game changer
on December 7, 2025
Posted by: Thren0dy
[This review was collected as part of a promotion.] This phone has truly been exceptional. While some may find the price to be on the higher side, it certainly delivers excellent value. The battery life is impressive, and the camera quality is, in my opinion, the finest I've encountered on a smartphone. The integrated Galaxy AI features have also proven to be remarkably helpful, and the level of customization available with this device is unparalleled in my experience. I would wholeheartedly recommend it to individuals seeking a worthwhile investment in a high-quality phone that promises lasting performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst update by samsung - 24 ultra is about same
on February 7, 2025
Posted by: Jagmeet
from Houston
Expertise:Expert
This phone does not have any special update which is compable with the price tag.
Downgrade of Spen is worst decision made by samsung. I am not using below features kindly remove them from the phone as well
1. AI - I don't use this AI as better apps available.
2. 200MP camera - I have hardly used 200mp camera settings. And I am sure it's less than 1 percent who use it.
3. Bixby - no one use Bixby on the Samsung phones, kindly remove.
4. Game hub - I am not playing games so remove game hub.
5. Dex, I never use dex.
List is long, hope you will remove all unwanted apps and hardware which we don't use so that price of the phone will be also reduced significantly.
1. AI - I don't use this AI as better apps available.
2. 200MP camera - I have hardly used 200mp camera settings. And I am sure it's less than 1 percent who use it.
3. Bixby - no one use Bixby on the Samsung phones, kindly remove.
4. Game hub - I am not playing games so remove game hub.
5. Dex, I never use dex.
List is long, hope you will remove all unwanted apps and hardware which we don't use so that price of the phone will be also reduced significantly.
This phone and my S22 ultra, s24 ultra are about same when I take pictures side by side. I did took shot with s24 ultra and S25 ultra and cannot see any difference.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 10, 2025
Hi there Jagmeet, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. Our goal is to provide the features and experiences that enhance our customers lives every day, and we appreciate you sharing your usage and preferences with us. We have provided a link to an article to help you with the redesigned S Pen and ways it can be used to enhance your usage of your new device. We have also shared a link to the full device manual to help you with the additional features, and ways you can enhance your usage. We have also shared a link to the Samsung Support Team if you have any questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on April 15, 2025
Posted by: Awaiskhan
The world best cellphone ever.With most advance feature.
Response from Samsung USBy R&R Team, April 15, 2025
Hi there Awaiskhan, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with the usage of your new device, and finding it so superior in overall functionality. We hope you'll reach out to us again any time in the future if you have questions, or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US