Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,650 Reviews)
Rating breakdown 19,650 reviews
5 Stars
16,936
4 Stars
2,121
3 Stars
357
2 Stars
109
1 Star
127
86%of customers recommend this product.
(
794 out of
927)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
The Best Phone in 2025
on August 31, 2025
Posted by: AndroidPerson25
[This review was collected as part of a promotion.] Now lets start off with the phone its made out of titanium, has a 200 megapixel camera with a 100x zoom and has an amazing amount of battery. I had bought this phone for my dad and he had the 23 Ultra and he loved it but I upgraded him to the 25 series because of Galaxy AI. The live translate feature in both texts and calls are his favorite things since he uses them for his business and instead of calling me for help on his phone he just uses gemini for his questions. At first he was hesitant but once I showed him how it works he loves it and uses it everyday. On top of that I have just recently got him the Galaxy Watch 8 another upgrade from is watch 4. So far he loves both devices and loves the fact that both are super responsive and don't take a long time to do what he needs to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but
on September 7, 2025
Posted by: The Crow
from Oregon
Expertise:Expert
It's great. The best in market, super fast, super smooth. Takes pictures like a professional camera and records great videos. The S Pen is very useful, but unfortunately, this year Samsung killed the Bluetooth, so it's not as usual as before.
The phone looks so ugly and cheap due to the rounded corners. I hope Samsung go back to the boxy desin
The phone looks so ugly and cheap due to the rounded corners. I hope Samsung go back to the boxy desin
Features
5
Performance
5
Design
1
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hello The Crow, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are pleased with the camera, speed, and smooth usage of your device. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
S pen witouth Bluetooth... no more photos...
on September 10, 2025
Posted by: Scotti
from Buenos Aires, Argentina
Expertise:Expert
The S pen doesn't have Bluetooth, so I used it a lot in S24. It's a pitty.
Features
1
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, September 11, 2025
Hi there Scotti, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided a link to the full manual for your device to help you discover the hand gestures and voice commands you can use with the camera of your device. We have also shared a link to an article to assist you with the redesigned features of your S Pen. We have lastly, shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Super fantastic !
on September 20, 2025
Posted by: Anonymous
from New York
Expertise:Expert
Great and loving ❤️ it, I need to experience it .The taste of the Puddings is in the eating.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best flagship so far!
on September 20, 2025
Posted by: Monti5
[This review was collected as part of a promotion.] I was hesitant to make the switch from my trusty s23 to yhe flagship s25 ultra but boy was that the right decission. This phone is comfortable and also bog enough for a guy my size (i have big hands). The camera is incredibly capable and the addition of Galaxy AI is a welcome addition to the ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature hard working durableall
on September 22, 2025
Posted by: Robertico
[This review was collected as part of a promotion.] All of the above and durable look at the chance to have advancement to be learned for me to use it as a tool for schooling.Creating a practice what I preach and be a respectful citizen of the United States, I'm bilingual.I speak Spanish in english.I have to win for a lot of hard articles.I'll hurt awesome.I'm getting my educationn stuff like that.So I'm just hoping the best for this opportunity.Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing set of features
on September 28, 2025
Posted by: RockyHorrorFan2
[This review was collected as part of a promotion.] This is amazing phone with good battery, and speed and everything about this phone is amazing!
Value
5
Written by a customer while visiting Samsung US
Posted by: Liel
from Miami
Expertise:Beginner
Verified Purchase:Yes
I'm very disappointed with the device, I don't feel any change from the Ultra 23 I had.
Truly a bad device.
Truly a bad device.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 9, 2025
Hi there Liel, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when you have expectations for a new device and then not seeing the updates you are expecting. We have provided a link to the complete manual for your device to assist you with the enhanced features of Galaxy AI and integrate all of the updates in to your usage. We have also shared a link to the Samsung Support Team to offer additional assistance if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US