Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(20,017 Reviews)
Rating breakdown 20,017 reviews
5 Stars
17,192
4 Stars
2,168
3 Stars
383
2 Stars
123
1 Star
151
86%of customers recommend this product.
(
1,025 out of
1,195)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Posted by: Eric M
Verified Purchase:Yes
I come from the Xperia line most recently. Good Lock makes the UI feel like the old jail broken phones
Bit of a pain to dial in but once you're there this is very slick.
Written by a customer while visiting Samsung US
Posted by: Ibrahim RECIOUI
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy S25 Ultra feels like the ultimate Android flagship. It combines raw performance with smart AI tools, a stunning display, and a versatile camera system. If you want a phone that does everything at the highest level, this is it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, January 15, 2026
Hey Ibrahim Recioui, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how much you are finding this device to be such the ultimate flagship, and that you are enjoying the addition of Galaxy AI, and enhanced display quality. We would love nothing more than to hear from you again in the future any time you have questions, or additional feedback about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Excellent camera, fast procesor, slimer and ligther
Response from Samsung USBy R&R Team, January 15, 2026
Hi Miguel Rodriguez, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you are finding the processing speed, design, and camera to be so excellent on your device. We have provided a link to the complete manual to help you with additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team to offer additional assistance if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Kevin
Expertise:Expert
Verified Purchase:Yes
Great all the great features that makes it a great purchase
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 15, 2026
Hey Kevin, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the amazing features and capabilities of your new device. We would love to hear from you again in the future if you ever have questions, or wish to provide further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Jaime
from NYC
Expertise:Intermediate
Verified Purchase:Yes
Very good phone, still learning the new functions.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 16, 2026
Hi Jaime, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the purchase and inital usage of your device. We have provided a link to the complete manual for your device as a great companion to your exploration of the capabilities of your device. We have also provided a link to the Samsung Support Team to assist you if any questions come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: ktilyn
from Bellevue NE
Expertise:Intermediate
Verified Purchase:Yes
This phone is great! Clear screen awesome camera and clear speakers.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 16, 2026
Hi Ktilyn, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how great you think your new device is, and that the display, camera, and audio quality are highlights for you. We have provided a link to the full manual for your device to help you with additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Flawless phone account setup and transfer of data
on January 16, 2026
Posted by: Roger
from Spokane Valley, WA
Expertise:Intermediate
Verified Purchase:Yes
Use of the e-sim worked great. Did not need my provider to send me a sim card to transfer my phone number from old phone to new phone.
Using the Smart Switch app made transferring data from my old Note 1 + to my Galaxy S25 Ultra easy. It took a while but that was expected because of the quantity of data to be transferred.
Roger
Using the Smart Switch app made transferring data from my old Note 1 + to my Galaxy S25 Ultra easy. It took a while but that was expected because of the quantity of data to be transferred.
Roger
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Susi
Verified Purchase:Yes
I received my just before Christmas. I had the S23 Ultra which I loved. This phone was easy to set up, and the battery life is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US