Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,758 Reviews)
Rating breakdown 19,758 reviews
5 Stars
17,016
4 Stars
2,134
3 Stars
362
2 Stars
113
1 Star
133
86%of customers recommend this product.
(
869 out of
1,012)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Posted by: Carol125
Verified Purchase:Yes
The phone gets too hot as soon I started used not sure if the battery issue.
Written by a customer while visiting Samsung US
Posted by: Awma
Expertise:Intermediate
Verified Purchase:Yes
I bought it for my stepmom and like it very much. 😍😍😍😍😍
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Camera focus is blurry with photos and video
on December 28, 2025
Posted by: Dario
from Texas
Expertise:Expert
Verified Purchase:Yes
I upgraded from a Samsung S22 Ultra to the new S25, but unfortunately the camera performance is a major disappointment. Photos and videos are frequently blurry, with very poor focus—around 90% of them are unusable. It appears there may have been software changes affecting camera performance.
I have followed all troubleshooting steps provided by support and even took the phone to an authorized service center, where they found no hardware issues, yet the problem persists. If I had known about these issues, I would have stayed with my S22 Ultra. I would not recommend upgrading unless absolutely necessary.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5