Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,651 Reviews)
Open Ratings Snapshot
Rating breakdown 19,651 reviews
5 Stars
16,934
4 Stars
2,121
3 Stars
356
2 Stars
111
1 Star
129
85%of customers recommend this product. 
(
794 out of 929
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
4 out of 5
4
This phone has great features
on October 8, 2025
Posted by: Jkala112705
[This review was collected as part of a promotion.] The phone feature Galaxy AI is very helpful.
I use this device for streaming, gaming, movies, sports, work, school and more.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 8, 2025
Hi Jkala112705, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are enjoying the usage of your device for your streaming and gaming, and finding the features of Galaxy AI so helpful for a range of daily tasks. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not worth the price.
on November 6, 2025
Posted by: Matt
Expertise:Intermediate
Verified Purchase:Yes
Do not like the S25 ultra at all. I have the S23 ultra and feel that is far superior to the S25 ultra.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, November 7, 2025
Hi Matt, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know that upgrading to a new device can come with a bit of a learning curve when features and uses you have been accustomed to have been changed. We have provided a link to the complete manual for your device to help you with these changed and updates at your convenience. We have also shared a link to the Samsung Support Team to offer assistance if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung extremely poor photos and videos
on November 13, 2025
Posted by: Anonymous
from California
Expertise:Expert
Verified Purchase:Yes
Totally high cost, Camera is completely grainy. My 5.5yr old Pixel even today gives high grade photos.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, November 14, 2025
Hi there Lavs, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you capture the best possible photos and videos with your device. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Lacking. Where's the upgrades? Not even magnetic..
on November 19, 2025
Posted by: LaReign
First impressions here but already from my s22 ultra this phone has all the same features except downgraded front camera & down graded s pen. I only switched because I was forced to. My phone stopped working because the update wouldn't download. & I know I could've just went online & downloaded it through the computer but what a hassle & would i need to repeat this every update? Ew.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, November 20, 2025
Hey LaReign, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We know how frustrating it can be when your device is not meeting your expectations. We have provided links to articles to help you with the different features of your camera and your S Pen. We have also shared a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best samsung galaxy phone yet
on November 22, 2025
Posted by: GALAXY4WIN
[This review was collected as part of a promotion.] I love the AI feature on my new Samsung Galaxy S25 Ultra. I think it's the best phone that Samsung has made yet, with its ease of use, high quality, and high performance. I love using the AI to write emails. I use the refined features to spell-check and grammar-correct all my emails and even messages before I send them. It has helped me countless times. There is even a feature where you can change the writing style of your message/email.
This phone is the best. It takes pictures when you want them, how you want them, perfectly every time. If there is something in the picture you don't want, even if you want to remove a person or object in the background that you don't want there, you can easily remove it with the AI feature in editing.
The battery life on my Samsung Galaxy S25 Ultra is the greatest. I work long shifts, and my S25 has never left me in the dark or even stressing that my battery will die. The fast charging is amazing; in 45 minutes to 1 hour, the S25 Ultra is ready for the day.
The S25 Ultra has never felt heavy in my pocket or uncomfortable to have around me all day, even though it's a powerhouse in the palm of your hand.
I own a few Samsung Galaxy devices, like a Galaxy Book, Galaxy Watch, Galaxy Buds, and a Samsung TV. The way everything seamlessly connects in the Samsung ecosystem is just perfection—hassle-free, stress-free connection.
On top of all that, with its features, performance, and quality, it is such a good-looking phone.
Thank you samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
PHENOMINAL SMART PHONE
on November 27, 2025
Posted by: AllenK000
[This review was collected as part of a promotion.] I love my Samsung device (GALAXY S25 ULTRA) for everyday use. If I had to compair it to other smartphone brands it would be impossible because im a dedicated Samsung customer. Thank you SAMSUNG for all the hardwork making amazing electronics. Keep up the great work and you will have a customer who will continue supporting the SAMSUNG brand...!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
No Bluetooth s pen
on November 29, 2025
Posted by: Bran
Expertise:Intermediate
Verified Purchase:Yes
Phone is pretty good. Sad that it doesn't have bluetooth enabled S pen like its previous series phones. Feels lighter in weight. One feature that would be nice to bring back is phone to vibrate upon moving when you have a text. This phone only has it for missed calls instead of missed calls and texts.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Literally the best phone you can get!
on December 2, 2025
Posted by: Skainet122
[This review was collected as part of a promotion.] I upgraded my samsung from s23 ultra to s25 ultra, as soon as I got it I was already seeing the upgrade, the camera is insanely good, I love using the feature of circle to search, this phone is literally anything you can ask for. Insanely good camera, super fast, really good battery that last literally all day, moreover, for videogames is really good, I play a really good variety of games, and they run so smooth. Really Loving this upgrade, I cannot be more excited.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 2, 2025
Hi there Skainet122, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are loving the upgraded features and capabilities of your device, and that you are using it for so many hobbies and activities every day. We have shared a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 1969-1976 of 19648 results 
<< 1 ... 245 246 247 248 249 ... 2457 >>