Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,585 Reviews)
Rating breakdown 19,585 reviews
5 Stars
16,886
4 Stars
2,114
3 Stars
351
2 Stars
108
1 Star
126
85%of customers recommend this product.
(
749 out of
880)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Another homerun
on December 15, 2025
Posted by: Tom7312
from Honolulu
Expertise:Intermediate
This is hands down the best Samsung phone I’ve ever owned — and honestly, the best phone I’ve used overall. From the moment you pick it up, the build quality feels premium and solid, with a design that’s both sleek and durable.
The screen is absolutely outstanding. It’s bright, sharp, and incredibly smooth, making everything from everyday scrolling to watching videos a great experience. Even outdoors, visibility is excellent.
The camera performance is excellent. Photos come out sharp, detailed, and vibrant without looking overprocessed. Low-light shots are impressive, and the versatility of the camera system makes it easy to capture great photos in almost any situation.
Performance has been flawless. Apps open instantly, multitasking is smooth, and the phone never feels sluggish. Battery life has also been very reliable, easily lasting through a full day of heavy use.
Overall, this is the best Samsung phone I’ve owned and, in my opinion, the best phone on the market right now. Samsung really nailed the balance of performance, quality, and usability with this device.
Love the large 512 gb storage to boot!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Pennsylvania, USA
Expertise:Expert
Verified Purchase:Yes
I always love my Samsung S-series devices. The Galaxy S25 Ultra holds up to expectations and standards, while the 1TB internal hard drive allows for plenty of local storage.
Charges quickly and retains a good charge. Fast and powerful. Excellent camera!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 16, 2025
Hey Melli K, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how pleased you are with the usage of your device, and that your phone has met your expectations so spectacularly. We have provided a link to the complete manual to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect work tool
on December 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a perfect work tool because it combines power, productivity, and portability in one device. Its large, high-quality display makes multitasking easy, while fast performance allows users to handle emails, documents, video calls, and creative tasks smoothly. With advanced security features, long battery life, and support for professional apps, the Galaxy S25 Ultra enables efficient work anytime and anywhere, reducing the need for multiple devices
Value
5
Response from Samsung USBy R&R Team, December 16, 2025
Hi Jageralde, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are finding so many amazing features of your device, and loving the design for all of your personal and professional needs. We would love to hear from you again in the future any time you have questions, or additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kunle
from Indiana
Expertise:Expert
Verified Purchase:Yes
This phone's got everything I need! 🔥 Performance is seriously top-notch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
A True Flagship That Exceeds Expectations
on December 16, 2025
Posted by: AggarwalTechReview
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is easily the most complete smartphone I have ever used. From the moment I picked it up, the premium build quality stood out. The display is stunning—bright, sharp, and incredibly smooth—making everything from reading to streaming a pleasure.
Performance is where this device truly shines. Apps open instantly, multitasking is effortless, and demanding tasks run without any lag. The battery life comfortably lasts through a full day of heavy use, and charging is fast and reliable.
The camera system is exceptional. Photos come out crisp with natural colors, excellent detail, and impressive low-light performance. Zoom quality is outstanding and genuinely useful. Video recording is stable and professional-looking, making it great for capturing everyday moments and special occasions alike.
What really elevates the experience is Galaxy AI. Features like intelligent photo enhancements, smart text assistance, and helpful on-device tools save time and make daily tasks easier. These AI features feel practical, not gimmicky, and add real value to the device.
Overall, the Galaxy S25 Ultra delivers top-tier performance, an incredible display, powerful cameras, and meaningful AI features in one polished package. It’s a phone that feels thoughtfully designed for both productivity and everyday enjoyment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Consistent Quality and Reliability from Samsung
on December 16, 2025
Posted by: Padmini
from Olive Branch, MS
Verified Purchase:Yes
I have been a loyal Samsung phone user since 2014, and my experience has always been excellent. Samsung phones are reliable, user-friendly, and built with great quality. The performance, camera, and battery life continue to improve with every model. I trust Samsung and will definitely continue choosing their phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5