Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,650 Reviews)
Rating breakdown 19,650 reviews
5 Stars
16,934
4 Stars
2,121
3 Stars
355
2 Stars
111
1 Star
129
85%of customers recommend this product.
(
794 out of
929)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
A great addition to my Galaxy family.
on March 1, 2025
Posted by: 88raygen
[This review was collected as part of a promotion.] The Galaxy S25 Ultra will give you a seamless experience with its lightning-fast app transitions. This powerhouse of a phone deserves all five stars for its smooth, efficient multitasking capabilities. Whether you're switching between heavy-duty gaming or streaming videos, it performs flawlessly.
Truly a top-tier device!
Truly a top-tier device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing camera!!
on March 23, 2025
Posted by: Nakita024
[This review was collected as part of a promotion.] I got the Galaxy S25 Ultra, mainly for the 100X zoom camera, which works great if you can hold still enough. But the pictures are amazing.
I'm not so impressed with the talk to text feature. It doesn't separate my sentences. It adds a period in between words without spaces in places they don't belong, so it always looks like a web address.
It's never verbatim to what im saying. I have had to fix more mistakes on the talk to text on this phone than any other phone I've ever had.
The seamless action across apps is great. Everything transitions very smooth. I also like the now brief every morning, afternoon and evening. It gives me the weather which I love.
I haven't had a chance to use the audio eraser function yet, but im very excited to try it out. It could come in very useful if it works good.
All in all it is a great phone it has a few little minor kinks to work out, but I would definitely recommend this phone, Especially if your an avid android user
I'm not so impressed with the talk to text feature. It doesn't separate my sentences. It adds a period in between words without spaces in places they don't belong, so it always looks like a web address.
It's never verbatim to what im saying. I have had to fix more mistakes on the talk to text on this phone than any other phone I've ever had.
The seamless action across apps is great. Everything transitions very smooth. I also like the now brief every morning, afternoon and evening. It gives me the weather which I love.
I haven't had a chance to use the audio eraser function yet, but im very excited to try it out. It could come in very useful if it works good.
All in all it is a great phone it has a few little minor kinks to work out, but I would definitely recommend this phone, Especially if your an avid android user
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hey there Nakita024, we appreciate you taking time out of your day to share your experience of your new Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so thoroughly enjoying the usage of your new device, especially the camera and features of Galaxy AI. We have provided a link directly to the Samsung Support Team. These experts can work with you one on one through chat to assist you resolving the matter with your talk to text. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, terrible S Pen
on April 8, 2025
Posted by: OldNoteMan
Expertise:Expert
Battery life is exceptional. Phone is really fast... but the S Pen took major steps backwards. Not only did they take away functionality, but the tracking and tip is cheaper and not as precise as past models. I take notes everyday and am very disappointed
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R Team, April 9, 2025
Hi there OldNoteMan, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you are with the battery life and speed of your device. We understand how important the functionality of the S Pen is to you every day, and we would love to help you integrate the redesigned features into your usage, and troubleshoot any frustrations. We have provided a link to an article to help you with these features, and also to the Samsung Support Team to help offer additional assistance if necessary. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
all around great smartphone.
on May 10, 2025
Posted by: William
Expertise:Expert
Best phone for 2025. Amazing specs, great camera, the UI is simple and easy to use for all demographics.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 13, 2025
Hi William, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic toh ear that you are so pleased with the ease of use, and features of your phone. We hope you have also found opportunity to explore the features of Galaxy AI, and we have provided a link to the full device manual to assist you. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Almost Perfect
on May 13, 2025
Posted by: LovelyXYZ
Expertise:Expert
An almost perfect smartphone that has lots of things including the AI features that help me a lot. The only downgrade of it to not make the phone it perfect is removing the sPen Bluetooth. I used to do lots of things with it.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, May 14, 2025
Hi LovelyXYZ, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the features of your device. We have provided a link to an article to help you integrate the redesigned features of the S Pen in to your usage. We have also provided a link to the full device manual that also highlight the hand gestures and voice command you can use to control your device. Lastly, we have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy it
on May 19, 2025
Posted by: DDelk
from Chicago
Expertise:Intermediate
This phone sucks I shouldn't have upgraded. Sometimes I can't press buttons on the screen, the front Camara puts a filter on my selfies that I have yet to figure out how to remove it, my whole home screen that shows the time and temperature just disappeared way to many glitches
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, May 19, 2025
Hi DDelk, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when your device is not aligning to your expectations. We have provided a link to an article to help you with the camera settings and features of your device. We have also shared links to the full device manual to help you with additional settings, and to the Samsung Support Team to help resolve the frustration with the software changes. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra Reviewed!
on October 16, 2025
Posted by: CLOUDMONKEY
[This review was collected as part of a promotion.] As of my last update in October 2023, the Samsung Galaxy S25 Ultra has not been officially released or announced, so there are no concrete reviews or specs available for that model. However, if you're referring to a future release, like a Galaxy S24 Ultra or a rumored S25, I can offer some general trends and features we might expect based on Samsung’s previous launches in the Galaxy S series.
What to expect based on previous Galaxy S Ultra models (like the S23 Ultra):
1. Design: Samsung's Ultra models tend to have a premium, sleek design with glass backs, aluminum frames, and large displays. Expect an edge-to-edge Dynamic AMOLED display with minimal bezels, possibly with a higher refresh rate (up to 120Hz).
2. Camera: The Ultra models often push the envelope in terms of camera tech. We can expect high-end sensors, advanced zoom capabilities (100x Space Zoom, for example), and AI-enhanced photography. Samsung is known for great night mode and portrait shots as well.
3. Performance: Samsung’s Ultra models typically use the latest Snapdragon or Exynos processors, depending on the region. Expect top-tier performance for gaming, multitasking, and productivity.
4. Battery: The S Ultra phones generally come with large batteries (5000mAh or above) and fast charging, along with support for wireless charging and reverse wireless charging.
5. Software: Samsung has been improving its One UI software, so the S25 Ultra would likely run a refined version of One UI on top of Androi
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on November 17, 2025
Posted by: SweetRenee
[This review was collected as part of a promotion.] I love the S25 Ultra. I really do. Previously, I had the S21. I was waiting for an upgrade to come out with the rounded edges and good reviews on the battery.
The storage options are fabulous; 256, 512, & 1 TB. So are many of the other options.
The storage options are fabulous; 256, 512, & 1 TB. So are many of the other options.
Here is what I would like to see Samsung change: it would be great to have the option to keep the screen from timing out, and going dark, while you were on a phone call but you're not holding your phone - it's lying down on something. The screen goes blank after about 10 to 15 seconds. This happens regardless of what you have the display settings set on. This was the case on previous phones, as well. I would also like to see the option to completely disable Bixby become available. I don't use it and I feel like it takes up extra space. Samsung should also consider bringing back the option to use extra storage with their devices. This went away,without explanation, sometime around the Galaxy 10. Samsung is also no longer giving customers a cube when they purchase a phone. Finally, device care, at least for me, could be more user friendly.
I gave this phone four stars because there is so much that is great about it - the camera, the magnificent vivid colors, the battery, and so much more. The Galaxy series are awesome phones- which is why I have owned so many of them.
However, like I said, there is always room for improvement!
Value
4
Written by a customer while visiting Samsung US