Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,629 Reviews)
Rating breakdown 19,629 reviews
5 Stars
16,916
4 Stars
2,120
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product.
(
778 out of
912)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
This phone is amazing!
on December 5, 2025
Posted by: TmoAMS25Ult
[This review was collected as part of a promotion.] I love the power and speed the S25 Ultra offers. Plus, with Galaxy AI on board my life is made easy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I think its good.
on December 5, 2025
Posted by: Breain81
[This review was collected as part of a promotion.] As far as "galaxy AI" I personally dont use this much. Its a bit of an overkill for what I use my phone for. Honestly I only upgraded from the s20 bc of the security updates and more storage option.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome equipment
on December 5, 2025
Posted by: Vickos
[This review was collected as part of a promotion.] The equipment has been extremely beneficial in both my professional role and personal life. It is user-friendly, operates efficiently, and boasts an outstanding design, along with the latest technological advancements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has awesome feature
on December 5, 2025
Posted by: Bfharrell5
[This review was collected as part of a promotion.] Great photo options
Ai work wonderful
Ai work wonderful
Could not ask for a better device to have with me all day long. Plus the design change for the corners is the better choice for me allows for less chance to break the screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall Decent
on December 5, 2025
Posted by: SadClown
[This review was collected as part of a promotion.] Samsung AI is better than Google's.
Phone battery has given me issues since day 1. Slow charging, overheats, battery swells
Phone battery has given me issues since day 1. Slow charging, overheats, battery swells
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hey SadClown, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when you are not having the expected or intended experience with your new device. We have provided links to articles to help you with the temperature of your device, as well as the charging speeds and optimal chargers for your phone. We have also shared a link to the Samsung Support Team to assist you if this frustration continues or you would like to discuss you battery further. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My ultra s25
on December 5, 2025
Posted by: Ernmasta24
[This review was collected as part of a promotion.] I love the new s25. Especially the camera and it's features. I get the best concert footage like I'm front row at 10x zoom.
I do miss using the s pen to take photos.
There are a few features that I have yet to use. Overall it's a great phone. Does just what I need and I find myself using this over my tablet for contracts on my business as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Galaxy S25 Ultra
on December 5, 2025
Posted by: Vescire
[This review was collected as part of a promotion.] Love the phone however it tends to overheat when playing games such as BTD6.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use features and works very good
on December 5, 2025
Posted by: Lfoot42
[This review was collected as part of a promotion.] Like how AI navigates faster results. I use my phone for personal and streaming videos.
Value
5
Written by a customer while visiting Samsung US