Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,654 Reviews)
Rating breakdown 19,654 reviews
5 Stars
16,937
4 Stars
2,122
3 Stars
357
2 Stars
111
1 Star
127
85%of customers recommend this product.
(
796 out of
931)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
I love my Samsung
on November 30, 2025
Posted by: SamsungKing
[This review was collected as part of a promotion.] I've been a Samsung guy since the beginning and I won't change for a thing I started out with the S series and still rocking with it strong to this day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Camera
on December 1, 2025
Posted by: Love2art
[This review was collected as part of a promotion.] I love the camera on the S25 Ultra. Which is most of the reason I bought this phone again. I upgraded from the S21 Ultra recently. The only thing I don't like is the S pen seems cheap. My first one broke almost instantly (cracked) even though I only used it a couple times. And kept popping out of the storage spot.
Value
4
Response from Samsung USBy R&R Team, December 2, 2025
Hi there Love2art, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage of your device, and the enhanced capabilities. We have provided a link to an article to help you with the redesigned S Pen features and integrating them in to your usage. We have also provided a link to the Samsung Support Team if you have questions about your device, or want to explore options for the cracked S Pen you mention. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best business phone available
on December 1, 2025
Posted by: Redrum
[This review was collected as part of a promotion.] Definitely the better option if you need anything business related done. Compatible with all my applications assigned by the company.
Value
5
Response from Samsung USBy R&R Team, December 2, 2025
Hi Redrum, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you are enjoying the usage of your device for all of your work needs. We have shared a link to the complete manual for your device to help you discover additional features you may want to use like Galaxy AI, and best align the settings to your usage needs. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Not seeing much improvement from Note 10 plus
on December 2, 2025
Posted by: Samsung user
from Ohio
Expertise:Expert
Verified Purchase:Yes
Bought this recently and so far so good. Bit heavy and thick compared to my previous note 10 plus.
Features
4
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Posted by: Matthew B
from Duluth, MN
Expertise:Expert
Verified Purchase:Yes
I have been using the Galaxy since it's inception. This line keeps getting better as time goes on. This phone has a great battery, but my favorite is the camera. I take long exposure night photos, and people are always amazed. That's what I've come to expect from Samsung; Amazing things!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25
on December 2, 2025
Posted by: LoveHard
[This review was collected as part of a promotion.] The Galaxy AI is useful in photo generation and photo generation only. Otherwise it is pretty much useless and I would appreciate the ability to completely turn it off.
The new OS is great though. I love how customizable the widgets and lock screen are. The camera is clear and the resolution quality is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Screen, More Powerful, Most Useful & S-Pen
on December 3, 2025
Posted by: SamsungSteve
[This review was collected as part of a promotion.] Samsung S-Series always has the best looking screen over any other phone and it doesn't stop there. The ultra is more than just a smartphone, it's truly the only pocket computer, no other phone can do what the S25 Ultra is capable of.
#1- The S-Pen allows me to fill out documents, take notes, edit with precision & more, anywhere I am.
#2- The A.I. features are more useful and not just a gimmick. Editing pictures, emails or summarizing web pages or documents. It's like having an assistant with me and truly saves me time throughout the day.
#3- Samsung One U.I. has improved so much over the years and imo, is the best operating system over every other phone.
It's so versatile & robust in features, that I'm sure if you try it, you'll be amazed at all it has to offer.
It's so versatile & robust in features, that I'm sure if you try it, you'll be amazed at all it has to offer.
#4- Overall, the S25 Ultra, is so customizable, that you can tailor it to be unique and work for you, the way you want it to work. It's great out of the box, but if you want to take the time, you can elevate what a smart phone is. No matter what business your in, try it and I'm 100% positive it will save you time and help you in more ways than any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really awesome phone. Fast and reliable.
on December 3, 2025
Posted by: Metechpro1988
[This review was collected as part of a promotion.] Have been a fan for Samsung phones more than 10 years. Started with Galaxy S5, did not miss any of them single series after that. Samsung beats everybody when it comes to make new phones with new technologies. I really do appreciate there for my updates pretty much every time. I like their security features on the phone too.
Used to be a big Gemini fan for AI now see the Galaxy AI is really awesome and very very friendly too. Almost took Gemini off using Galaxy AI. Pretty fast using Galaxy AI and gets my personalization data pretty quick. Thanks to Samsung for that .
Like their phone their technologies. Have three of them samsung tv at home. One of them is 8K neo q led and other two are 4k qled tv. Used Vizio TV before but with picture quality nobody come close to Samsung. Especially when it comes to use of their smart thing app. Really makes life so easy and convenient.
I really do appreciate Samsung for all this thinking about customer needs. Will be a big fan for Samsung.
Like their phone their technologies. Have three of them samsung tv at home. One of them is 8K neo q led and other two are 4k qled tv. Used Vizio TV before but with picture quality nobody come close to Samsung. Especially when it comes to use of their smart thing app. Really makes life so easy and convenient.
I really do appreciate Samsung for all this thinking about customer needs. Will be a big fan for Samsung.
Value
5
Written by a customer while visiting Samsung US