Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,661 Reviews)
Rating breakdown 19,661 reviews
5 Stars
16,944
4 Stars
2,122
3 Stars
357
2 Stars
111
1 Star
127
86%of customers recommend this product.
(
803 out of
938)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Great pho e
on November 24, 2025
Posted by: CarlosOcaranza
[This review was collected as part of a promotion.] Nice phone work grat i loved .......
Its really good.
Its really good.
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hi CarlosOcaranza, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with the phone, and finding it so great every day. We have provided a link to the full manual for your device, and to the Samsung Support Team. These resources together can help you discover the full capabilities of your device, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great, better than expected, love the camera
on November 24, 2025
Posted by: MrEssnce
[This review was collected as part of a promotion.] Amazing, love the quality, camera, features and overall all great quality built
Value
5
Response from Samsung USBy R&R Team, November 25, 2025
Hi there MrEssnce, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the enhanced features, camera quality, and overall feel of your device in your hand. We have provided links to resources to help you discover additional features, align the settings to your usage, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
excited to see what new ultra & ai can do.
on November 25, 2025
Posted by: longtimecustomer
[This review was collected as part of a promotion.] I have had galaxy note or galaxy ultra since about 2012. I am hoping to be able to afford new ultra on black friday & see what galaxy ai can do. looks good. I have always felt samsung are quality phones. the devices seem to be able to last a long time; never had a broken screen or a cracked case despite drops. Only had one battery issue in mid 2000s. I always regret getting insurance thru carrier though, because i've never had a phone wear out in time frame where they will give a comparible replacement or even give any real trade in credit for an older device anymore. when my note 4 finally broke, they said they didn't even have any refurbished note 4s left to replace it with. the only reason i need to upgrade my s22 ultra i have now, is because carrier "upgraded" their towers to include their new satelitte services & now my s22 can't get signal in the rural areas where it used to work just fine. supposedly "it's a tower directionality issue", "post upgrade", & the solution is "just buy a newer phone with stronger internal antenna", even though the antenna in s22 used to work just fine in the rural areas where we live, before, the "upgrade".
Value
5
Written by a customer while visiting Samsung US
Posted by: DWES
Verified Purchase:Yes
This phone is crazy easy to set up. Only con I have is the fingerprint is hard to get!!
Written by a customer while visiting Samsung US
Posted by: Joey A
from Nyack NY
Expertise:Intermediate
Verified Purchase:Yes
Every time I change computers or phones I dread the updates but Smart Switch was so easy I had very little to do. The phone is fantastic. My wife and I are very pleased. I upgraded us both from the s21 which also served us well.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
The screen of the S25 is certainly brighter than the S23 I traded. The S25 is faster and lsdt longer
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with ample features
on November 25, 2025
Posted by: MnGolfer213
[This review was collected as part of a promotion.] Jam packed phone with tons of features including AI which comes in handy across all different sorts of applications. Multitasking is a breeze and the cameras are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The most powerful phone ever the 25 ultra
on November 25, 2025
Posted by: Bigrick234
[This review was collected as part of a promotion.] The 25 ultra is everything and more.
No matter if I'm working or gaming it out preforms everything I throw at it
No matter if I'm working or gaming it out preforms everything I throw at it
Value
4
Written by a customer while visiting Samsung US