Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,650 Reviews)
Rating breakdown 19,650 reviews
5 Stars
16,934
4 Stars
2,121
3 Stars
355
2 Stars
111
1 Star
129
85%of customers recommend this product.
(
794 out of
929)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
3
Camera not as good as the s21 ultra
on December 6, 2025
Posted by: Rocksolidtechfinder
[This review was collected as part of a promotion.] I am not a powerhouse with Galaxy AI just yet. What I do know is the camera on this s25 ultra seems inferior to my s21 ultra, definitely not an upgrade as I was expecting. Also disappointed they took away the lidar type of capabilities they use to have on the note 10. Battery life is pretty sweet however and this phone can handle all the games and streaming capabilities I have thrown at it.
Value
3
Response from Samsung USBy R&R Team, December 10, 2025
Hey Rocksolidtechfinder, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you with the different camera features and settings to capture the best possible photos and videos. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on December 6, 2025
Posted by: Jerry22
[This review was collected as part of a promotion.] Use my phone for buisness, stock trading che king my messages creating content
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and very convenient.
on December 6, 2025
Posted by: Brayden
[This review was collected as part of a promotion.] This smartphone offers unparalleled uniqueness due to its integrated Galaxy AI, providing a multitude of functionalities. These capabilities extend to drafting professional correspondence, crafting text messages, and enhancing photographic content. The generative sentence feature significantly streamlines communication, expediting responses. Furthermore, the device's photographic prowess is remarkable, enabling the capture of high-quality images suitable for widespread dissemination. For assistance with captions or textual content, the AI's writing style options can be customized to individual preferences. Notably, this entire review was composed and refined using the AI's advanced features.
Overall, this device represents a pinnacle of smartphone technology, offering seamless integration with various "smart" devices, including wearables, laptops, earbuds, and even Samsung smart home appliances. This comprehensive connectivity transforms it into a central control hub for your entire digital ecosystem, all accessible from the palm of your hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra is a phone that, for me, is a marvel.
on December 6, 2025
Posted by: Jorant
[This review was collected as part of a promotion.] My S25 Ultra is a phone that, for me, is a marvel. It's advanced in every aspect, with an elegant appearance, top-notch Artificial Intelligence through Gemini, and a simplicity that makes my work, family, and business tasks easier. It has scientific and entertainment capabilities, and one of the best cameras that makes my memories unforgettable. My phone is now an integral part of my daily life, and it has even withstood accidental drops, so it's durable. The only thing I had to replace was the stylus; otherwise, it's an excellent phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is an upgrade!
on December 6, 2025
Posted by: Darkheart
[This review was collected as part of a promotion.] The S25 Ultra has been a wonderful device. Since I moved from the 23 ultra, the battery lasts at least 2 days, the galaxy AI offers more help than bixby did, and it's camera looks so much better.
I only dislike that they took away the Bluetooth functionality on the S pen, as I loved using it to control the camera.
Overall, it's a 10/10.
I only dislike that they took away the Bluetooth functionality on the S pen, as I loved using it to control the camera.
Overall, it's a 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 6, 2025
Posted by: Funtime
[This review was collected as part of a promotion.] Helpful and clever. Cutting edge phone with lightning speed and clarity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An awesome phone. The galaxy AI feature has been h
on December 6, 2025
Posted by: Bryguy
[This review was collected as part of a promotion.] The galaxy AI feature is very helpful. And so easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is not far behind
on December 6, 2025
Posted by: FlowByte
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for a while and the truth is that it has left me very surprised. The first thing I noticed was how fast everything goes. The apps open instantly and the games I usually play run without locking, even when I put the graphics to the maximum. The screen also helps a lot because everything looks super sharp and feels very fluid.
It has also been super useful for my studies. The functions of Galaxy AI (Galaxy IA) have saved me several times: I can summarize long texts, organize my notes and transcribe audios without having to do it by hand. That has helped me keep up to date and not waste so much time on repetitive tasks.
The camera is another strong point. The photos come out in great detail and the colors look natural. Even at night it gets pretty good results, and the zoom has surprised me more than once when I want to capture something from afar.
The battery has also given me a very good experience. It lasts me all day even if it combines classes, games, music and networks. And when I need to charge it, fast charging really makes a difference.
Overall, the S25 Ultra became my companion for everything: studying, playing and having fun. It is a complete phone that has not failed me and that has functions that do feel useful in daily life
Value
5
Written by a customer while visiting Samsung US