Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,693 Reviews)
Open Ratings Snapshot
Rating breakdown 19,693 reviews
5 Stars
16,967
4 Stars
2,126
3 Stars
358
2 Stars
112
1 Star
130
86%of customers recommend this product. 
(
826 out of 966
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
This phone has an amazing camera
on November 4, 2025
Posted by: Geezoe
[This review was collected as part of a promotion.] This phone is nothing short of amazing.It has a great camera.It's very user friendly. I have no complaints, it's features in memory storage is
Unbelievable , it's reliable, it's fast, and easy to use. Galaxy AI has taken this phone to a new level. The possibilities are endless with this phone.I highly recommend it and appreciate all the hard work that has been put into creating and mastering the phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 5, 2025
Hey there Geezoe, we appreciate you providing feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are finding this device to be reliable, fast, and easy to use for your needs. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product is amazing love the features
on November 4, 2025
Posted by: UnfazedReaper
[This review was collected as part of a promotion.] I use this phone for software development it has the security features anyone could wish for to prevent malware and attacks. The ultra has ample storage and and amazing ai thanks to Galaxy AI I learn more everyday in my own way AI has that fancy personal adaptation per user. The UI is customizable I barely have issues some updates do not automatically install but that's okay this is about as perfect it gets weather making music or gaming or running code this phone is what makes my income.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 5, 2025
Hi there UnfazedReaper, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are having such a great experience with your new device, finding it easy to customize to your needs, and that it is helping you streamline your business endeavors. Please, reach out to us if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I've never been so happy!!!
on November 5, 2025
Posted by: Dude68710
[This review was collected as part of a promotion.] This is the best phone I have ever owned. Super fast and responsive. Typing is fast, fluid, quick, and accurate. The screen is bright and vibrant and love the option to turn the screen down to save battery life. Beautiful screen. The cameras are fun to mess around with so far and got to take a pic of the moon like everyone online does lol. Having a stylus has been a joy as well, love the drawing assist. All in all I can not say enough great things about this phone. The beautiful screen, the battery life being amazing, the 12 gbs of ram being more than enough, all the fun of having a stylus. It's been a pleasure.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 5, 2025
Hello, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are finding this to be the best phone you've ever used, and that you are finding so many amazing features that are exciting and easy to use every day. Please, reach out to us again in the future any time you have questions, or want to provide further feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big Screen
on November 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] So far the pho e is working great. Played around with the Galalxy AI and enjoy using it. Very helpful. The phi e has a good size screen light weight and easy to use. The S pen is nice as well. The pho e will ask about it if it is not plugged i to the pho e. Great feature. That way you dont loose it. All In All I love this phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 5, 2025
Hey AzzyTolsen, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are having such an amazing experience with your device, and finding it useful for a range of needs every day. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on November 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] All the features of a real flagship phone. I love it, it never crashes or lags. It has no bugs I've seen so far either. Camera is amazing. Wonderful customer service as well. Definitely pleased to have this phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 5, 2025
Hey there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding this device to be so amazing, and that your usage is never interrupted. We love to hear that you are capturing so many amazing photos and videos with your device, and hope you have found ways to use Galaxy AI to edit photos, and further enhance your experience. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has the features I prize in a smart pho
on November 5, 2025
Posted by: mrk4me
[This review was collected as part of a promotion.] I look forward to using Galaxy AI to maximize my use of this phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, November 5, 2025
Hey there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the inital exploration of your device. We have provided a link to the complete manual for your phone to assist you with your exploration, and help you best align the settings to your preferences. We also have shared a link to the Samsung Support Team to assist you further if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the most reliable crafted pho e with multi
on November 5, 2025
Posted by: Greeneyes206
[This review was collected as part of a promotion.] I feel that you can always purchase a new phone, and pick up right where you left off with. And it is perfect for everyday living.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on November 5, 2025
Posted by: Gene
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
Love the phone!! Tons of storage space and easy to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 5, 2025
Hey Gene, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We love hearing how much you love your device, are finding the storage capacity to be sufficient for your needs, and that the debvice is easy to use. We have provided links to a few resources to help you discover additional features, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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