Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,707 Reviews)
Open Ratings Snapshot
Rating breakdown 19,707 reviews
5 Stars
16,978
4 Stars
2,128
3 Stars
359
2 Stars
112
1 Star
130
85%of customers recommend this product. 
(
834 out of 976
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
Awesome
on October 15, 2025
Posted by: Zirk
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
Best buy you will ever make, I am very happy with my device.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2025
Hi Zirk, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so pleased to hear that you are finding this device so superior to devices you've had in the past, and that this one makes you so happy. We have provided a link to your compelte manual to help you with the full capabilities of your device, and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this is an amazing phone
on October 17, 2025
Posted by: Anonymous
from Westfield MA
Expertise:Expert
Verified Purchase:Yes
amazing phone i much prefer the flat screen to the curves on the 22 ultra
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 17, 2025
Hi there Joshling, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the new design of the display of your phone. We have provided a link to the complete manual to assist you further with the capabilities of your device, and aligning the settings to your usage preferences. We have also provided a link to the Samsung Support Team to assist you further if any questions come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best Smart Device Ever
on October 17, 2025
Posted by: Ty Chance
Verified Purchase:Yes
Most Useful device I've ever owned. Can't replace it. I'll buy it again and and again. More as my business grows.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
ADVANCED PHONE FROM GALAXY A SERIES
on October 17, 2025
Posted by: Tom Z
Verified Purchase:Yes
I'm still in the learning stage with my phone. Coming from a Galaxy A series to this phone has been a challenge. I'm impressed with a number of features and each discovery makes me happy with my purchase.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on October 17, 2025
Posted by: Jorge
from Bergen County, NJ
Expertise:Intermediate
Verified Purchase:Yes
Great phone for great price. Phone works great and has many features I never knew. I am so glad I invested in this phone and I recommend it to others.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 22, 2025
Hey Jorge, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that this device so wonderfully aligns to your usage preferences, and needs. We have shared a link ot the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good service
on October 17, 2025
Posted by: Talal
from New york
Expertise:Expert
Verified Purchase:Yes
Everything went smooth. The buying process and the trade was easy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone
on October 18, 2025
Posted by: Zedd
Verified Purchase:Yes
#1 phone easy to use. Nice camera and memory. Just don't like the fact I have to lock screen to use my locked folder.
Response from Samsung USBy R&R Team, October 22, 2025
Hi Zedd, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are finding this device so easy to use every day. We have shared a link ot the complete manual for your device to help you best align the settings to your preferences. We have also provided a link to the Samsung Support Team if you hae questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
​"The AI King Reigns Supreme: Samsung's S25 Ultra
on October 20, 2025
Posted by: Gamerpro
[This review was collected as part of a promotion.] "The Samsung Galaxy S25 Ultra is not just a phone; it's a statement. This device takes the 'Ultra' concept to its peak, blending elegant hardware refinements with a revolutionary surge in software intelligence.
Powered by the bespoke Snapdragon 8 Elite for Galaxy and running a system deeply integrated with Gemini AI, performance is lightning-fast and incredibly efficient. The groundbreaking AI features—from advanced photo editing to real-time assistance—are genuinely useful and feel like the future of mobile computing.
The camera system is a masterclass in versatility. The new 50MP Ultrawide sensor is a long-overdue and spectacular addition, complementing the powerful 200MP main shooter and excellent zoom capabilities. The results, especially in low light, are consistently stunning.
Holding the S25 Ultra is a premium experience. The titanium body and the slightly adjusted, more ergonomic design with rounded corners are subtle but noticeable upgrades. The expansive, vivid 6.9-inch Dynamic AMOLED display remains arguably the best on the market.
Despite familiar charging speeds, the superb battery endurance easily gets you through the heaviest of days. This is the definitive choice for the power user, the content creator, and anyone who demands the absolute best that the mobile world has to offer.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 23, 2025
Hi there Gamepro, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to know you are having such an amazing experience with your device. We hope you'll reach out to us again any time you have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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