Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,630 Reviews)
Rating breakdown 19,630 reviews
5 Stars
16,917
4 Stars
2,120
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product.
(
779 out of
913)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
This product feels very premium.
on November 10, 2025
Posted by: Fern122
[This review was collected as part of a promotion.] Galaxy AI is a great tool. I make copies for the elderly at my work, and the Galaxy AI photo editor is great for when my work computer has limited features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The new s25 ultra now you can be the test dummy
on November 10, 2025
Posted by: Darthmatter
[This review was collected as part of a promotion.] I have a s25 ultra when I got the phone I thought it was going to be so Great and all the problems I have with my old phone would go away boy was I wrong it's actually funny because I know that you will not use my review because it doesn't put you in the light the phone I got was not groud breaking it's kinda like when something new comes out like Ai and people go for it and all the promises about it's going to be great but it's not really great it will be great and all the new features will be so helpful and make your life easier well I believe that someday it will but it's not now because it never works well in the beginning and it needs a good ten years to become great and I'm one of the people that needs to write thes reviews so the engineers can get to fixing all the problems with the new tech and make it work like it's saposadly does already but in reality we are that first gen that we always look back on and say remember when we couldn't do that yet and we had to do this or that to make it come true that's what this phone is they should have never released this phone yet the things that were promised just are not true and we are the test subjects that will eventually be great and I don't think we should be paying all this time and effort for some big company just to have us poor people pay huge amounts to fix all the problems so you don't have to spend any money to do it kinda genuis but not cool because we can't afford to be your crutch I work hard to pay for my phone
Value
3
Response from Samsung USBy R&R Team, November 11, 2025
Hi there Darthmatter, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are always happy to help our customers troubleshoot any frustration they are experiencing, and work towards the intended functionality. Without knowing what features of your device are not meeting your expectations, we have provided a link to the Samsung Support Team. They can work with you directly through chat to resolve your frustrations. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra!
on November 10, 2025
Posted by: Andres1120
[This review was collected as part of a promotion.] The S25 Ultra provides essential flexibility for my busy life, supporting work and social needs effortlessly. I'm impressed by the deep One UI customization and the stunning 200MP camera. Built-in editing tools like Generative Edit are incredible! The Galaxy AI is phenomenal; its integrated features mean I no longer use external options like ChatGPT.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy Ultra 25
on November 10, 2025
Posted by: Graywolfdawn
[This review was collected as part of a promotion.] Such a great upgrade from my Galaxy 7. Screen is super sensitive, you barely need to touch it, and the camera is quite the upgrade and the AI features are new to me. I like that you can erase things you might not want in your photo. Also, Gemini is very responsive. Just a fantastic phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy I switched
on November 10, 2025
Posted by: Sunny666
[This review was collected as part of a promotion.] I switched from an s23 plus and let me tell you, night and day, once again you show me why I keep getting a galaxy. The styliss is awsome and the ability to take written words and prefer to typed is good for notes. Battery seems on point and I like how you can charge other devices with a usb cord. The ai is extremely helpfull and the photo prossesing cant be beat. I have already taken and edited some awsome photos I would not have been able to take anything else. the drawing app is awsome for killing time and it was created very well. All in all this is an awsome phone and im glad I'll have it for a while and n otnworry about it being outdated. Oh and the games they run great and the phone dosnt het hot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Incredible. Samsung Outdid Themselves!
on November 11, 2025
Posted by: James74
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is hands down one of the best phones I’ve ever used. The design feels premium and solid in the hand, and the display is nothing short of stunning — bright, crisp, and ultra-smooth. The camera system is next-level — photos are sharp, colors look true-to-life, and low-light shots are impressive. The new AI features make everything smoother and smarter — from photo editing to typing suggestions. It feels like the phone actually knows what I need!
Performance-wise, it’s lightning fast with zero lag, even when multitasking, watching videos, or gaming. Battery life easily lasts me all day, and the charging speed is a huge plus. The S Pen integration is smooth and genuinely useful for notes or editing photos.
Performance-wise, it’s lightning fast with zero lag, even when multitasking, watching videos, or gaming. Battery life easily lasts me all day, and the charging speed is a huge plus. The S Pen integration is smooth and genuinely useful for notes or editing photos.
Samsung really listened to user feedback with this one — everything feels more refined, from software to build quality. If you’re looking for a powerful, all-around flagship, the S25 Ultra is worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra the best of the best
on November 11, 2025
Posted by: AngelMuch
[This review was collected as part of a promotion.] This phone has it all, making it my favorite one since the Note 4.
I have found myself having conversations with AI that last 30 mins or more. I am still learning how and enjoying it very much. The phone is so intuitive in many ways and seems to be learning the way I want to use it.
My friends have marveled at my photos for years now and I continue to use more features as they present themselves. I also promise myself to perfect the S Pen this year.
I have found myself having conversations with AI that last 30 mins or more. I am still learning how and enjoying it very much. The phone is so intuitive in many ways and seems to be learning the way I want to use it.
My friends have marveled at my photos for years now and I continue to use more features as they present themselves. I also promise myself to perfect the S Pen this year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing pictures
on November 11, 2025
Posted by: 3Earthgirl
[This review was collected as part of a promotion.] This phone takes such great pictures I absolutely love it. The AI feature when doing searches is also awesome. Overall this is the best phone I've owned so far.
Value
5
Written by a customer while visiting Samsung US