Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,778 Reviews)
Rating breakdown 19,778 reviews
5 Stars
17,032
4 Stars
2,135
3 Stars
364
2 Stars
114
1 Star
133
86%of customers recommend this product.
(
883 out of
1,029)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
2
Too many glitches
on October 10, 2025
Posted by: Iwroteyou
[This review was collected as part of a promotion.] Galaxy ai phone does what it wants sometimes and does not form to the user for more friendly operation
Value
2
Response from Samsung USBy R&R Team, October 14, 2025
Hi there Iwroteyou, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you for a range of daily tasks, and needing it to be reliable during usage. We have provided a link to the complete manual to help you with the different features and settings. We have also provided a link to the Samsung Support Team to offer assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phones just as expected
on October 10, 2025
Posted by: Hockeyguy66
[This review was collected as part of a promotion.] Phone has been awesome for my wife. She found it easy to set up and is loving the camera. She's super impressed with the Galaxy AI, especially for photo editing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speed and Battery
on October 10, 2025
Posted by: Mufasa
[This review was collected as part of a promotion.] I use my phone for everything. Banking, accounting, emailing. This phone is amazing and flawless. Battery life is crazy good. Galaxy AI USED to rephrase my emails to be sound professional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's amazing all around
on October 10, 2025
Posted by: Mkilly07
[This review was collected as part of a promotion.] This phone is loaded. Anything you could need it has it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I lobe the camera compared to my s22 ultra
on October 10, 2025
Posted by: Detroit25tech
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a while now, and it’s hands-down the most capable phone I’ve owned. The display is stunning—bright, smooth, and crisp—and the titanium body feels solid yet premium. Performance is flawless thanks to the new chip, and battery life easily lasts a day and a half with mixed use. The real magic comes from Galaxy AI: tools like Live Translate, Circle to Search, and photo editing features actually save time instead of feeling gimmicky. I use AI editing for cleaning up photos, summarizing texts, and even translating on calls—it’s fast and surprisingly natural. The cameras are phenomenal, especially the 200 MP sensor and 5× telephoto, capturing detail and color that rivals dedicated cameras. Charging could be faster, and it’s definitely a big phone, but those are small trade-offs. Overall, the S25 Ultra blends raw power with smart, genuinely useful AI—making it feel more like a personal assistant than just another flagship.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great cameras
on October 10, 2025
Posted by: Raudi89
[This review was collected as part of a promotion.] Love the camera's and the new apps that come with them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i have ever owned by far.The galaxy AI
on October 10, 2025
Posted by: Jcp187
[This review was collected as part of a promotion.] The galaxy ai is amazing and playing my games is so much fun
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great hardware e fantastic camera!!!
on October 10, 2025
Posted by: KillerLe
[This review was collected as part of a promotion.] I loved this device, very fast hardware and unbelievable cam.
Value
5
Written by a customer while visiting Samsung US