Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,629 Reviews)
Rating breakdown 19,629 reviews
5 Stars
16,916
4 Stars
2,120
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product.
(
778 out of
912)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
S25 ultra the best flagship on the market
on October 15, 2025
Posted by: Sam1234
[This review was collected as part of a promotion.] I love the feeling of holding this flagship phone, it feels premium. The features are not new to me, but enhanced than the previous versions and ahead of other brands. Combined with AI this phone is a total beast.
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hi there Sam1234, we love hearing that you are so happy with the feel of this device in your hand, that you are finding the enhanced features to be ahead of the curve, and that you are finding Galaxy AI so helpful for a large number of tasks. We have provided a link to the Samsung Support Team for your convenience. These experts can offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra combines a brilliant
on October 16, 2025
Posted by: Zeenhom
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra combines a brilliant display, powerful performance, and outstanding camera quality. Its sleek design, long battery life, and S Pen features make it a premium device perfect for productivity, creativity, and everyday use.
Value
5
Response from Samsung USBy R&R Team, October 17, 2025
Hi there Zeehom, we appreciate you sharing your thoughts about your Samsung galaxy S25 Ultra. We couldn't be happier to hear that youare finding this device to be a true powerhouse and daily driver for so many daily tasks. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Galaxy AI
on October 16, 2025
Posted by: MuffinMan
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the centerpiece of my life, flawlessly blending premium entertainment with powerhouse productivity.
Entertainment & Media: The 6.9-inch Dynamic AMOLED 2X display is simply the best screen available. With QHD+ resolution and an anti-reflective coating, streaming movies and shows is a joy—vibrant colors, deep blacks, and a truly immersive experience. For sports, the 120Hz adaptive refresh rate ensures fast action is incredibly smooth and blur-free.
Gaming & Performance: The custom Snapdragon 8 Elite for Galaxy processor delivers unstoppable performance. Demanding games run on max settings, and the improved cooling system prevents overheating, keeping my sessions long and responsive.
Work & Multitasking: This phone is a professional tool. The S Pen is essential for quick document edits, signing, and note-taking precision. I multitask constantly, running several apps simultaneously without lag thanks to 12GB of RAM and seamless split-screen functionality.
The Power of Galaxy AI: The integration of Galaxy AI makes the phone smarter, not just faster. My favorite features include Now Brief, which provides personalized daily summaries of my schedule and wellness. For quick communication, Writing Assist instantly refines my email tone from casual to professional.
The S25 Ultra is the definitive flagship, effortlessly balancing incredible leisure consumption with unmatched work efficiency.
Entertainment & Media: The 6.9-inch Dynamic AMOLED 2X display is simply the best screen available. With QHD+ resolution and an anti-reflective coating, streaming movies and shows is a joy—vibrant colors, deep blacks, and a truly immersive experience. For sports, the 120Hz adaptive refresh rate ensures fast action is incredibly smooth and blur-free.
Gaming & Performance: The custom Snapdragon 8 Elite for Galaxy processor delivers unstoppable performance. Demanding games run on max settings, and the improved cooling system prevents overheating, keeping my sessions long and responsive.
Work & Multitasking: This phone is a professional tool. The S Pen is essential for quick document edits, signing, and note-taking precision. I multitask constantly, running several apps simultaneously without lag thanks to 12GB of RAM and seamless split-screen functionality.
The Power of Galaxy AI: The integration of Galaxy AI makes the phone smarter, not just faster. My favorite features include Now Brief, which provides personalized daily summaries of my schedule and wellness. For quick communication, Writing Assist instantly refines my email tone from casual to professional.
The S25 Ultra is the definitive flagship, effortlessly balancing incredible leisure consumption with unmatched work efficiency.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
sad about not having the Bluetooth spen
on October 20, 2025
Posted by: FlipFlop7
[This review was collected as part of a promotion.] Love the GalaxyAi like i use it in every photo, lol
Value
4
Response from Samsung USBy R&R Team, October 21, 2025
Hi there FlipFlop7, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are enjoying the usage of Galaxy AI with your camera to enhance your photos and videos. We have provided a link to an article to help you integrate the redesigned features of your S Pen in to your usage. We have also shared a link to the complete manual for your device to help you with hand gestures and voice commands you can also use with your device. Lastly, we have shared a link to the Samsung Support Team to assist you further with any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product operates flawlessly
on October 20, 2025
Posted by: tbudforreal
[This review was collected as part of a promotion.] This samsung product is most excellent! The galaxy AI features are provent countless times again to be helpful in my every day to day life. From using the Interpurtur module for when it comes to working with contractors in my field and various people who speak many languages. The Pen makes it extremely easy to take down notes and measurements to save for later to look back when I dont have a paper or scrap piece nearby. plenty of storage to operate all of my companies apps and Microsoft programs so I can upload and store my finished results for my work.
This device has came hand in hand with my everyday needs as I continue to enjoy and live a more advanced life thanks to to the samsung S25 Ultra!
Value
5
Response from Samsung USBy R&R Team, October 21, 2025
Hi there Tbudforreal, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are so pleased with all of the amazing features and capabilities of your device including Live Translate, and S Pen usage. We have shared a link to the Samsung Support Team to offer assistance if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Living Smarter with the Galaxy S25 Ultra
on October 21, 2025
Posted by: Superdopeuser
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra blends power, style, and smart technology to elevate everyday life. Its sleek titanium frame and 6.9-inch AMOLED 2X display deliver stunning visuals for streaming movies, sports, and gaming with vibrant colors and sharp detail.
The standout feature is Galaxy AI, which streamlines tasks by summarizing notes, drafting messages, and managing schedules effortlessly through voice commands. The Snapdragon 8 Elite chip and One UI 7.0 provide smooth multitasking for work, study, and entertainment.
Photography is exceptional with the 200MP main camera and AI-enhanced imaging, producing bright, detailed photos and crisp videos even in low light. Battery life supports a full day of use, and fast charging keeps you powered up quickly.
The S Pen adds productivity for note-taking and sketching on the go. Overall, the Galaxy S25 Ultra with Galaxy AI is a versatile and elegant device that enhances productivity, creativity, and entertainment seamlessly, making it a top choice for those seeking a smart, stylish, and powerful smartphone.
The standout feature is Galaxy AI, which streamlines tasks by summarizing notes, drafting messages, and managing schedules effortlessly through voice commands. The Snapdragon 8 Elite chip and One UI 7.0 provide smooth multitasking for work, study, and entertainment.
Photography is exceptional with the 200MP main camera and AI-enhanced imaging, producing bright, detailed photos and crisp videos even in low light. Battery life supports a full day of use, and fast charging keeps you powered up quickly.
The S Pen adds productivity for note-taking and sketching on the go. Overall, the Galaxy S25 Ultra with Galaxy AI is a versatile and elegant device that enhances productivity, creativity, and entertainment seamlessly, making it a top choice for those seeking a smart, stylish, and powerful smartphone.
Value
5
Response from Samsung USBy R&R Team, October 23, 2025
Hey Superdopeuser, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are having such a good experience with your device, and loving capturing amazing photos and videos with your device. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Good all rounder phone
on October 21, 2025
Posted by: T13N
Expertise:Expert
PROS: Gorgeous anti-reflective 6.9" display that's fantastic for viewing content. I'm amazed by how light the phone feels in hand despite its big display. The S Pen is incredibly useful in taking notes and drawing sketches. Performance is responsive without the phone heating up too much. Battery life holds up for a whole day or two depending on what I'm doing. And One UI 8 is very customizable with lots of productivity features such as Samsung Dex that I really enjoy using. A solid all rounder phone overall.
CONS: I'm very disappointed with the removal of bluetooth from the S Pen. I love using Air Actions to control media and now that's gone. I can use my Galaxy Watch but that's not as convenient as a bluetooth S Pen. In fact, more features should've been added—not removed, to highlight the pen. And there's still room for improvement to camera hardware. Nighttime photos and videos still come out noisy compared to competing phones. This could be fixed with bigger sensors. I hope these can be addressed in the Galaxy S26 Ultra.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, October 23, 2025
Hi there TI3N, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the enhanced display quality, speed, and battery life of your device. We have provided a link to an article to help you integrate the redesigned S Pen features in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on October 21, 2025
Posted by: Ilike2eatrice
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a total beast. It looks sleek with its titanium frame, the massive 6.9" screen is stunning, and it flies through anything you throw at it. The 200MP camera is crazy good—super sharp shots and awesome zoom. Battery life’s solid, and it charges up fast enough. The new AI stuff is pretty cool for editing, translating, or just making things easier. The S Pen’s still around if you like jotting notes or doodling. Sure, it’s big and pricey, but if you want the best Android phone out there, this thing’s an absolute powerhouse that won’t disappoint.
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hello Ilike2eatrice, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you are having such a positive usage of your new phone, and finding all of the enhancements so amazing for your needs. We have provided a link to the Samsung Support Team for your convenience. They can work with you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US