Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,790 Reviews)
Rating breakdown 19,790 reviews
5 Stars
17,039
4 Stars
2,138
3 Stars
366
2 Stars
114
1 Star
133
86%of customers recommend this product.
(
891 out of
1,037)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
4
Great features
on October 1, 2025
Posted by: Grammy
[This review was collected as part of a promotion.] I like being able to use Galaxy AI. It gives me lots of options to choose from and is simple and convenient to use. Lots of features to choose from and easy to use
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and awesome camera
on October 1, 2025
Posted by: Scrapp82
[This review was collected as part of a promotion.] I love the ultra the galaxy ai is great the camera is great I use the phone for every day bussiness and to record football games as well as emails and social media overall love the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellente phone and great option
on October 1, 2025
Posted by: Jriver75
[This review was collected as part of a promotion.] Recommended great phone, for all personal or bussiness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on October 1, 2025
Posted by: Angelique
[This review was collected as part of a promotion.] I love my new Samsung Galaxy S25 Ultra. I can take amazing pictures with it, even at night. The sound is crystal clear for calls, videos, and music. Having Galaxy AI at the tip of my fingers makes homework a breeze. I can use it to research, brainstorm, explain complex concepts, and so much more. The screen is large with vibrant colors. There is plenty of space for my photos and apps. The response time is instantaneous. I never deal with slow response time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 1, 2025
Posted by: User2025
[This review was collected as part of a promotion.] This phone is awesome. The display's clarity and vibrant colors are pretty good, providing an immersive visual experience. Its camera system captures stunning photos and videos. The battery life is excellent, easily lasting a full day of heavy use. The Galaxy AI integration is a big plus very appreciated. Overall, this device is the beast that suppose to be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall I like the phone
on October 1, 2025
Posted by: Nique12
[This review was collected as part of a promotion.] I got this phone as a birthday gift for myself back in July 2025. Because I really love samsung I've had the 9,20,21, 24, and now the 25. My biggest problem is the charging port won't work after 3 months. It says moisture but I know for a fact there no moisture. So I can charger my phone the regular way. And its been 2 weeks and its still not working I tried everything. But overall its a good phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone to have, worth every penny
on October 1, 2025
Posted by: Joker1986
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra was a great device. The camera is amazingly clear and the 100x zoom is incredible. I didn't get to test out the Galaxy AI on it though unfortunately so if anyone has I would love to know about it. The video quality is impeccable and its got an incredible battery life. The phone I had unfortunately decided to commit phone suicide by sliding between my rear door to my van and the latch as I was closing the door..😭😭.
Value
5
Response from Samsung USBy R&R Team, October 1, 2025
Hi there Joker1986, thank you for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how pleased you were with the inital setup and usage of your device. We have provided a link to the Samsung Support Team if you are in need of a repair with your device. We also offer Customer Care+ to our customers to help provide additional peace of mind that your device is protected from life events. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
The standard for Smart Phones
on October 1, 2025
Posted by: BigBrother
[This review was collected as part of a promotion.] The Galaxy series of smart phones has always stood out as a leader but the S25 Ultra is just that. I love the speed, the capabilities and although, I am not much of a phone photo person, the night pics are remarkable! Great phone. Not a fan of the smaller battery power display. The older models were better but I love this phone best so far.
Value
5
Response from Samsung USBy R&R Team, October 1, 2025
Hey there BigBrother, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are loving the overall usage of your phone, and finding it faster and having more features than devices you've had in the past. We have provided links to resources to help you further discover your device, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US