Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,823 Reviews)
Rating breakdown 19,823 reviews
5 Stars
17,060
4 Stars
2,143
3 Stars
366
2 Stars
115
1 Star
139
86%of customers recommend this product.
(
908 out of
1,058)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
4
Love it works fast and smoth great AI fratures
on September 17, 2025
Posted by: Robrrrr
[This review was collected as part of a promotion.] I love the way its easy use great ai and smoth running it calls great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the new galaxy Ai this phone is just absolutely amazing! Well done samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the Upgrade
on September 18, 2025
Posted by: MGinaChocolat
[This review was collected as part of a promotion.] My first impression of the Samsung Galaxy S25 Ultra was how premium it felt in my hand. The titanium frame is a significant upgrade; it feels incredibly solid yet remains surprisingly easy to hold despite the phone's size. Samsung nailed the design—it's top-notch and durable, giving you confidence that it can handle daily life without a problem.
Using the S25 Ultra for my daily tasks is a breeze. The phone is powered by the latest processor, and you can truly feel the speed and efficiency. Multitasking is buttery smooth. I've pushed it with heavy use, and I haven't experienced any overheating, which is a huge plus for anyone who uses their phone for more than just calls and texts. The useful AI features are a game-changer; I find myself using them more than I expected, from editing photos to making quick translations on the fly.
Photos in different lighting conditions are awesome, capturing vibrant colors and sharp details, even in low-light environments. I also use the phone a lot for video, and the video stabilization is great.
Battery Life for Days
One of my things about this phone is the awesome battery life. It holds up well. I stream music for hours on end at work and use my phone constantly throughout the day. When I get home, I still have 40 to 50% left, which means I don't have to worry about charging it halfway through the day. The charging speed is fast enough for me; I have no complaints about it. A great phone that delivers on all fronts.
Using the S25 Ultra for my daily tasks is a breeze. The phone is powered by the latest processor, and you can truly feel the speed and efficiency. Multitasking is buttery smooth. I've pushed it with heavy use, and I haven't experienced any overheating, which is a huge plus for anyone who uses their phone for more than just calls and texts. The useful AI features are a game-changer; I find myself using them more than I expected, from editing photos to making quick translations on the fly.
Photos in different lighting conditions are awesome, capturing vibrant colors and sharp details, even in low-light environments. I also use the phone a lot for video, and the video stabilization is great.
Battery Life for Days
One of my things about this phone is the awesome battery life. It holds up well. I stream music for hours on end at work and use my phone constantly throughout the day. When I get home, I still have 40 to 50% left, which means I don't have to worry about charging it halfway through the day. The charging speed is fast enough for me; I have no complaints about it. A great phone that delivers on all fronts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on September 18, 2025
Posted by: Emadeq
[This review was collected as part of a promotion.] Mention "Galaxy Al" in your review of a qualifying device and/or upload an original photo or video with your review for an additional entry.
But remove Bluetooth from s pen not a good option
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bought the Galaxy S25 Ultra 512Gb (Unlocked)
on September 18, 2025
Posted by: Sammy fan
from San Francisco
Expertise:Intermediate
Verified Purchase:Yes
The Samsung retail portal was very beneficial. The product's description, including all of it's specs, and pictures to detail particulars like case color, were all clearly communicated. The flow through of the site was direct and easy to transact with. The trade-in value for my previous handset made the purchasing decision for a 'Galaxy S25 Ultra 512Gb (Unlocked)' straightforward.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung twenty five ultra
on September 18, 2025
Posted by: Jbird33
[This review was collected as part of a promotion.] I love the phone I like.How big it is?It works?Great cameras are better than any i've seen in a while.Battery life pretty good too.Can't wait to see what the new one brings.When it comes out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
NIce phone, lacking a decent cover - no SView
on September 18, 2025
Posted by: Anonymous
from Arizona
Expertise:Expert
Verified Purchase:Yes
The phone is nice, not as good as our last Note 9 as far as notification and ringtone sounds. Lacking SView functionality which seriously is the most horrible downgrade this phone provides. Absolutely garbage phone covers available. We only use flip covers so that the front is always protected. 99% of the selections are for a leather wallet cover that makes the phone gigantic and ultra heavy. Honestly if I had know about this, I would had purchased a different phone. But otherwise its a nice phone, is super fast and takes amazing photos. No charger included (for the cost, this is insulting and super cheap/stingy on behalf of Samsung. Like buying a car without a steering wheel... oh just use your own!). Aside from some shortcomings, it's generally good. Just not "as" good as prior models aside from the camera. Honestly there's no wow-factor in any new phone anymore. They just keep regurgitating the same old stuff and constantly remove something that was great beforehand in each iteration. Will I buy another Samsung phone in the future? Probably not... If features keep getting cut out, why bother buying flagship models? Might as well buy cheaper ones so that they can by thrown away often.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, September 19, 2025
Hello there, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it can be when accessories you have enjoyed using in the past are no longer available for your current device. If you are wanting to protect the display of your device, we do have screen protectors available for your device. We have also provided links to the complete manual for your device to help you discover all of the amazing updates to your new device, and help you best align the settings to your preferences. We have also provided a link tot he Samsung Support Team to offer their expertise any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Battery issue
on September 18, 2025
Posted by: Meracg
[This review was collected as part of a promotion.] Battery life is way less compared to older versions, I been noticing some apps crash more compared to other phones and camera is hard to use, settings are weird so I want to focus something near and is blurry but things far are clear
Value
4
Written by a customer while visiting Samsung US