Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,628 Reviews)
Rating breakdown 19,628 reviews
5 Stars
16,915
4 Stars
2,120
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product.
(
777 out of
911)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
This is the sixth galaxy phone that I've had
on October 5, 2025
Posted by: Aerynblue22
[This review was collected as part of a promotion.] This is the 6th generation of this phone that I had. I will never switch to another phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful lighting
on October 5, 2025
Posted by: Prezworld
[This review was collected as part of a promotion.] I love this phones features I love Samsung android phones 😀😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Don't hesitate buy this phone now!
on October 6, 2025
Posted by: A1from206
[This review was collected as part of a promotion.] This phone is fantastic it's fast and snappy the s pen is great when you have to sign documents or anything, and the galaxy ai is awesome 😎
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone. With Galaxy AI feature.
on October 6, 2025
Posted by: Chacha
[This review was collected as part of a promotion.] I really like this phone with Galaxy AI features. I really like using stylus to doodle and take notes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best mobile
on October 7, 2025
Posted by: Tela1Mwas
[This review was collected as part of a promotion.] I love the phone coz it the best phone in the world
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Tela1Mwas, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are finding this phone to be the best in the world for your usage. We have provided links to resources to help you further discover the features of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The new Galaxy S25 Ultra is undoubtedly the best.
on October 7, 2025
Posted by: DanGuzBa
[This review was collected as part of a promotion.] The new Galaxy S25 Ultra is undoubtedly the best.
The new Galaxy S25 Ultra is a monster, it's a crack in this 2025, the best telephone device that Samsung has created and that has been created in many years since it brings with it a super updated, fluid interface, which undoubtedly leaves me open-mouthed, Samsung once again being the king of high-end devices. The implementation of Galaxy AI has undoubtedly been the key to this incredible success, every detail with Galaxy AI has meant a leap into the future and I hope they continue to improve it. The LOG mode is one of the biggest points to highlight and is that when color is applied to that video, it perfects it to such an extent that it looks like it came from a professional set. Without a doubt my Galaxy S25 ULTRA is the best telephone device launched this year. I would not change it except for its successor. Galaxy AI is the best that Samsung could have done and I love it.
The new Galaxy S25 Ultra is a monster, it's a crack in this 2025, the best telephone device that Samsung has created and that has been created in many years since it brings with it a super updated, fluid interface, which undoubtedly leaves me open-mouthed, Samsung once again being the king of high-end devices. The implementation of Galaxy AI has undoubtedly been the key to this incredible success, every detail with Galaxy AI has meant a leap into the future and I hope they continue to improve it. The LOG mode is one of the biggest points to highlight and is that when color is applied to that video, it perfects it to such an extent that it looks like it came from a professional set. Without a doubt my Galaxy S25 ULTRA is the best telephone device launched this year. I would not change it except for its successor. Galaxy AI is the best that Samsung could have done and I love it.
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hey there DanGuzBa, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with the enhancements made to this device from previous phones. We love that you are finding so many amazing uses for your phone every day. Please, don't hesitate to reach out to us again in the future if you ever have questions or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love my Samsung S25 Ultra; it's a great phone.
on October 7, 2025
Posted by: Smurfette73
[This review was collected as part of a promotion.] I really enjoy my Samsung phone and all the new features it offers. The AI capabilities are taking me a little time to get used to, but like anything else, it’s important to learn all the functions available. For instance, the updated camera allows me to insert different backgrounds or erase ones that I don’t want or need.
I also appreciate how I can organize important documents by working with different files on my phone. Additionally, I use it for gaming and occasionally to watch a movie. It’s a wonderful phone, and I can’t wait until I can upgrade to the newest version to see all the new features they’ve added. Ee all the new features they’ve added.
Value
4
Response from Samsung USBy R&R Team, October 7, 2025
Hi there Smurfette73, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the enhanced features and capabilities of your new device. We have provided a link to the Samsung Support Team if you are still having some adjustment time with your new device, and have questions about any of the features. We appreciate you being a Samsung customer. -Elizabeth\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line
on October 7, 2025
Posted by: Fostey
[This review was collected as part of a promotion.] I really like this phone. I switched from the Google Pixel 9 pro and have been a pixel fan for my last 5 phones. Before that I was a Samsung fan. I originally picked the pixel for a clean UI and the photo editing software that was built in. I find the s25 ultra to be the same size, lighter, with more personalization features. I'm still getting used to it, but so far it's a high quality device and I got it with a great promotional offer. The new galaxy ai features are incredible.
Value
5
Response from Samsung USBy R&R Team, October 7, 2025
Hey Fostey, we appreciate you providing your feedback on your Samsung Galaxy S25 Ultra. We know that changing manufactuers can come with an adjustment period. We have provided a link to the manual for your device to help you discover all of the amazing capabilities, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team if you prefer direct assistance through chat for any questions you may have. We appreciate you being a Samsung customer. -Elizabeth\nProduct Manuals\nhttps://www.samsung.com/us/support/downloads/\nSamsung Support\nsmsng.us/Samsung-Support\nSamsung Community\nsmsng.us/Samsung-Community\nFacebook\nsmsng.us/Facebook-Messenger\nX\nhttps://smsng.us/X-Messages
Written by a customer while visiting Samsung US