Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,939 Reviews)
Rating breakdown 19,939 reviews
5 Stars
17,136
4 Stars
2,156
3 Stars
381
2 Stars
120
1 Star
146
86%of customers recommend this product.
(
976 out of
1,140)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Samsung phone
on September 15, 2025
Posted by: Twr8625
[This review was collected as part of a promotion.] Galaxy AI is incrrdible always finds what i need or helps with what i need and use my phone for perosnel use and playing games and social media
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't express enough
on September 15, 2025
Posted by: Kokunai
[This review was collected as part of a promotion.] Im a huge fan of this device.
The Camera is great the speed is nice. I was mostly interested in it's AI assistant. Galaxy AI is good and integrates with the Samsung apps nicely.
I do want to see it plug into some LLMs to extend its intelligent use, but it does a decent job within the apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Didn't blow my mind
on September 15, 2025
Posted by: Simonepresley74
[This review was collected as part of a promotion.] I traded in my Motorola Razr+ and thought I was upgrading when I purchased this phone, however, if I could have my Motorola back I would. This phone works fine but that's small things that I appreciated more in my Motorola than my new Samsung.
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hey there Simonepresley74, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We know how important your phone is to you every day, and that changing manufacturers and operating systems can come with a bit of a learning curve. We have provided a link to the complete manual for your device to help you discover the full capabilities, including Galaxy AI, and best align the settings to your usage preferences. We have also shared a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but is very slow and glitches at ti
on September 15, 2025
Posted by: Yecart
[This review was collected as part of a promotion.] I use my Galaxy AI for listing my vintage clothing online! Its been a game changer, and the camera on this Samsung 25 ultra is ah-mazing!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy S25 Ultra
on September 15, 2025
Posted by: Dairog
[This review was collected as part of a promotion.] First thing I will say i love from my new S25 Ultra is the color I got the Titanium Silverblue, from there the get thing I love would be the Galaxy Ai I love to able to look up any object on my screen or live and it give me information about it, I love that you can take picture and the Ai will help you delete items that block your picture, Ai also added this feature in your lock screen where it gives you a brief of your day whether it is in the morning, noon and night it shows you the weather and certain topics you want to add. Other feature would be you type out what you want and Ai will create a custom sticker you can send. The last feature i would say I love is the live interpretation when you're in a phone call it can translate if you dont speak the persons language.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on September 15, 2025
Posted by: RedFoxWarrior
[This review was collected as part of a promotion.] I game, and and stream videos, and I can't complain, it has amazing picture and sound quality, and works for hours on battery life, and I would definitely recommend it to anyone who can afford it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome powerhouse of a phone !!
on September 15, 2025
Posted by: Viromite
[This review was collected as part of a promotion.] with galaxy AI there is not much you can't do with this phone I let Galaxy AI organize my life making me more productive and save Me invaluable ti me and it's not all about work there is nord a game I can't
play for hours on my phone it handles even the Most demanding flawlessly, I love my phone.
play for hours on my phone it handles even the Most demanding flawlessly, I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone takes great pictures
on September 15, 2025
Posted by: CreepySparkles
[This review was collected as part of a promotion.] The Galaxy Al feature is amazing- when I remember to use it! The phone itself works really well. Call quality is clear, and the sereen is crisp with sharp imaging. One ongoing issue I've noticed is that I need to restart my phone about every other day to keep apps running smoothly and to prevent freezing. I also struggle to keep the phone calibrated for maps and direetions, though I'm not sure if that's a Samsung or Google issue.
On the positive side, I really enjoy the 8 Pen-it's especially helpful for my arthritie hands in my 40s - and the new photo editing tools from the recent update have been great. Overall, this has been my favorite Samsung phone so far, and I really hope they continue offering the pen feature in future models.
Value
4
Written by a customer while visiting Samsung US