Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(19,784 Reviews)
Open Ratings Snapshot
Rating breakdown 19,784 reviews
5 Stars
17,037
4 Stars
2,141
3 Stars
368
2 Stars
110
1 Star
128
86%of customers recommend this product. 
(
911 out of 1,054
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5 out of 5
5
Very Sleek and Solid Construction - Love the look
on September 3, 2025
Posted by: Swerv
from St. Louis, Missouri
Expertise:Expert
Verified Purchase:Yes
Easy Transfer - Love the look! Having this phone for just a short time, I haven't had the opportunity to play with all the functions or explore the camera. I can say it is a great improvement from my Note S10 plus. However I do miss the removeable storage that phone had to offer. Having 1T of internal storage is very nice and the transfer was very smooth. Set up was easy and I am really looking forward to having it for years to come and getting to know it better. Price was average and shipping was quicker than expected.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy
on September 3, 2025
Posted by: Shawn
Verified Purchase:Yes
Samsung made it so easy for me to return my phone and purchase a new one, I have already recommended it to a friend who needs a new phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Ultra 25
on September 4, 2025
Posted by: Adoniiz
[This review was collected as part of a promotion.] The Galaxy Ai does a wonderful job summarizing events, email and texts which helps me save time.
The super fast charging and battery life are amazing on this phone.
The camera and zoom features are very crisp. For those worrying about making the switch from ios to android, samsung makes it seamless. Their ecosystem in my opinion is slightly better in addition to their quality.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey Adoniiz, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with all of the enhanced features and capabilities of your device, while also finding it easy to use for your needs. We hope you'll reach out to us again in the future any time you have questions or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung
on September 4, 2025
Posted by: Anonymous
Verified Purchase:Yes
Very good phone Samsung Galaxy S25, Ultra gracias gracias
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey Perez adan, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so happy with the usage of your new phone. We have provided a link to the complete manual for your device to help you discover the full capabilities, and to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Product!
on September 4, 2025
Posted by: ShnazzyMama
[This review was collected as part of a promotion.] I am big into taking good quality photos and Samsung always hits the nail on the head. You can tweak the settings to get the quality you need. With Galaxy AI, you can edit your pictures to crop and fill what needs to be removed and replaced.
When it comes to work, the ability to have multiple apps open and be able to edit docs among other things with our business is something you just cant do with competitors!
Will always be a Samsung girl!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey ShnazzyMama, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are loving capturing all of your amazing moments with the camera, and finding the usage of Galaxy AI so helpful in editing your photos to your preferences. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra
on September 5, 2025
Posted by: TPV25
from California
Expertise:Expert
Verified Purchase:Yes
Love this phone. Excellent camera capture. I am loving the feature in the camera where you can"erase" items in the picture that are unwanted. The phone features those similar the note series are useful especially in business. I would recommend this phone to anyone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Short Battery Runtime
on September 10, 2025
Posted by: Peter
from New York
Expertise:Intermediate
Verified Purchase:Yes
Overall, this smartphone performs very well — the display is vibrant and the camera delivers excellent results. However, the battery life is disappointing. Even with light usage like video calls and occasional photography, the charge doesn’t last through the day. If battery endurance is important to you, this could be a drawback.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 10, 2025
Hey Peter, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the usage and capabilities of your device. We have provided links to a few resources to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if this experience continues, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sam
on September 10, 2025
Posted by: Flor
Expertise:Expert
Verified Purchase:Yes
Es muy lindo de verdad volver a comprar otro para mi
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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