Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,993 Reviews)
Rating breakdown 19,993 reviews
5 Stars
17,173
4 Stars
2,166
3 Stars
383
2 Stars
121
1 Star
150
86%of customers recommend this product.
(
1,010 out of
1,179)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
This product is great
on August 20, 2025
Posted by: LoveMySamsungUltra
[This review was collected as part of a promotion.] I love the s25 ultra. Lots of good features. Great camera. I haven't had a chance to use the galaxy Ai yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera, awesome battery, love the pen!
on August 20, 2025
Posted by: 122025
[This review was collected as part of a promotion.] I use my phone for communicating via text, direct calls, photos!, i am still learning about Ai. I play games on my phone. It is my calendar, no more paper calendars!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 camera has high quality video recording
on August 20, 2025
Posted by: Gio902
[This review was collected as part of a promotion.] Just got my new Galaxy s25 ultra and wow great job Samsung. Best feature for me has to be the Galaxy AI is awesome let me tell you its so helpful with everyday tasks especially when you need a fast answer to anything you can think really all you have to do is ask and you shall have the answer just like that super fast and convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and other features
on August 20, 2025
Posted by: Drkwolf69
[This review was collected as part of a promotion.] Love the videos and photos this thing takes. Really enjoy the AI capabilities and the speed of this phone. I record videos from my motorcycle mount. Really enjoy the capabilities and the anti-shock. Takes great videos.
Value
5
Written by a customer while visiting Samsung US
Posted by: DublD
from Denver, CO
Expertise:Intermediate
Verified Purchase:Yes
This is the VERY BEST phone I have ever owned! It's a powerful tool with amazing AI, an incomparably functional stylus that is unique to Samsung, the BEST camera on the market, and a crystal clear screen. The apps and browsers are fast, the sound is greatly improved, and even the Bluetooth is greatly improved from previous phones. My battery life is also better than any phone I've had previously.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Alid
from US
Expertise:Intermediate
Verified Purchase:Yes
It's much better than the S24 Ultra, but I miss a feature from Samsung: the ability to forward multiple messages at once to someone else or on WhatsApp. I use the phone to send many messages at the same time, but I can't, and this slows down my work. I hope you can fix this issue.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ive ever had
on August 20, 2025
Posted by: Platinumstatus
[This review was collected as part of a promotion.] So i dont normally do reviews i do however read reviews on almost everything I buy. That being said im not affiliated with Samsung at all other than just a satisfied, happy customer. The s25 ultra is actually the first phone I've ever bought as soon as it was released. Ive always had 2 to 3 models prior to the newest. This one somehow though, drew me into it. And i must say im glad it did. First and foremost the camera( cameras rather) on this phone, are phenomenal! There's so many options, lenses, great photo opportunities with this phone! It even has some sort of lens for astrophotography! Does the adjustments for you. And let me mention the a.i here quick. Wasnt too sure about it at first but after using it, its a definite yes! Really great phone, not gonna lie! I have no complaints at all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
a phone that could've been perfect
on August 20, 2025
Posted by: simplyacooluncle
[This review was collected as part of a promotion.] i really wanted to love this phone.
& that's not to say it isn't a great phone, because it is. it could've been perfect though.
i have been always been a huge galaxy fan, especially since the s6 edge came out. awesome features, love the ai features especially when it comes to editing photos & such.
however, it seems like every year we get less & less. no charging brick, no headphone jack, no sd card slot (which why, even?), oh, & also, removing the spen features from before. i personally really enjoyed using some of those, & did so every day. admittedly tho, one of the major gripes i have, i can't even mention here, because of the rules. would absolutely love to address it tho. as not only did it actually feel personal, even tho technically, no it wasn't. but it does majorly affect whether or not I'll be upgrading to the next galaxy when moving forward. as i stated before however, this is a really nice phone, & yes i would recommend it. i really hope things keep getting better & better moving forward.
(also, bringing back some of the best features would be really nice).
here's to hoping when moving forward with newer models, we don't continue with the trend of getting less while paying more).
this has simply been as honest a review as possible, without being biased.
& that's not to say it isn't a great phone, because it is. it could've been perfect though.
i have been always been a huge galaxy fan, especially since the s6 edge came out. awesome features, love the ai features especially when it comes to editing photos & such.
however, it seems like every year we get less & less. no charging brick, no headphone jack, no sd card slot (which why, even?), oh, & also, removing the spen features from before. i personally really enjoyed using some of those, & did so every day. admittedly tho, one of the major gripes i have, i can't even mention here, because of the rules. would absolutely love to address it tho. as not only did it actually feel personal, even tho technically, no it wasn't. but it does majorly affect whether or not I'll be upgrading to the next galaxy when moving forward. as i stated before however, this is a really nice phone, & yes i would recommend it. i really hope things keep getting better & better moving forward.
(also, bringing back some of the best features would be really nice).
here's to hoping when moving forward with newer models, we don't continue with the trend of getting less while paying more).
this has simply been as honest a review as possible, without being biased.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hey Simplyacooluncle, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear you are overall pleased with the usage of your new phone, and we would love to help you with the features causing frustration and help you fully love your phone. We have provided a link to an article to help you with the redesigned features of the S Pen for your device. If you prefer wired headphone over Bluetooth options, you can still use your favorite wired headphones plugged in to your charging port with a USB-C to headphone jack adapter. The removal of the usage of the micro SD card is to help enhance the durability and water resistance of your device, however you can use cloud based storage expansion options if the storage of your device is insufficient for your needs. We have lastly shared links to the manual for your device and to the Samsung Support Team to assist you in fully exploring your device, and answering any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US