Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(20,000 Reviews)
Rating breakdown 20,000 reviews
5 Stars
17,180
4 Stars
2,166
3 Stars
383
2 Stars
122
1 Star
149
86%of customers recommend this product.
(
1,015 out of
1,184)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
3
Underwhelming for the Price, but Galaxy AI Is a Br
on August 19, 2025
Posted by: SonnyAlexander
[This review was collected as part of a promotion.] I picked up the Galaxy S25 Ultra expecting a top-tier experience, but honestly, I thought I’d get more for the price. The hardware feels premium, and the camera setup looks impressive, but the actual performance and feature set didn’t quite justify the cost. That said, Galaxy AI has been surprisingly useful—especially for summarizing notes and streamlining tasks for work and school. It’s one of the few features that actually impacted my daily routine in a meaningful way. If Samsung continues to build on that, future models might be worth it. For now, I’d say it’s a mixed bag.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hi there SonnyAlexander, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are finding the features of Galaxy AI helpful for simplifying tasks for both your professional and educational needs. We have provided links to the complete manual to assist you in discovering additional features and helping you align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you with any frustrations you may be experiencing with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
No curved screen
on August 19, 2025
Posted by: Phonecoolness
[This review was collected as part of a promotion.] Galaxy AI responds quickly to questions
Curved is gone and frame is rounded, better feel.
Fast processor. Battery could be a little better but it's better than most phones.
Curved is gone and frame is rounded, better feel.
Fast processor. Battery could be a little better but it's better than most phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on August 19, 2025
Posted by: Martika
[This review was collected as part of a promotion.] I use my phone for gaming, social media and to stay in touch with friends and family.
I love the picture quality and take lots of photos with it.
The AI feature is a nice bonus
I love the picture quality and take lots of photos with it.
The AI feature is a nice bonus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super sleek very clean
on August 19, 2025
Posted by: KingofReapers
[This review was collected as part of a promotion.] I have only had my 25 ultra for about a week now but in comparison to my 23 ultra the phone is much easier to handle in my day to day activities without it feeling like its going to fall out of my hands. The processing seems so much smoother an easier to to use. I think the incorporation of Ai made the entire system flow, & work together so much better. I think that the 200 megapixles with the AI makes so of the most amazing pictures if have ever taken with my phone yet. All an all I would have to say this is the best Samsung phone I've own yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend this phone
on August 19, 2025
Posted by: Mama23
[This review was collected as part of a promotion.] It runs extremely smooth. Charges fast and battery lasts forever. The Galaxy AI feature is helpful. I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Rounded 24 ultra
on August 19, 2025
Posted by: Ir2004
[This review was collected as part of a promotion.] My thoughts on the 25 are the same as the s24u. Its a great powerhouse of a phone that lasts all day a covers all my needs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to handle, great display, and connectivity
on August 19, 2025
Posted by: mikenflorida
[This review was collected as part of a promotion.] The phone is really easy to handle and has extremely reliable connectivity- wifi, 5g, Bluetooth. It is great to have a device supporting wifi7.
The display is absolutely gorgeous and the colors pop. Great for videos, images, and games. The camera is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone with smart integrated AI
on August 19, 2025
Posted by: Theref
[This review was collected as part of a promotion.] My Galaxy S25 Ultra has been such a great phone. Not only I'm in love with the processing power that has never failed me and has met all my needs. I also love that they incorporated galaxy AI, it's literally such a powerful feature, I can literally crop people out of my pictures, do Google searches based on a picture, it translates for me in real time, I just love it. On the topic of translation, I havent used the real time phone call translation, but I have used the live version to help my brazillian mom communicate to my mother in law. I also thought I'd never use the text call feature, but it has been so convenient, sometimes being places that I can't answer the phone, but I dont want to miss the call, so I can just text and it'll talk to the other person for me. I have no complaints, Samsung did a phenomenal job with this one.
Value
5
Written by a customer while visiting Samsung US