Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,795 Reviews)
Rating breakdown 19,795 reviews
5 Stars
17,047
4 Stars
2,141
3 Stars
368
2 Stars
111
1 Star
128
86%of customers recommend this product.
(
918 out of
1,062)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
4
Smooth, sleek, and straightforward.
on August 19, 2025
Posted by: IdRatherbeaNinja
[This review was collected as part of a promotion.] I absolutely love how clear and smooth the display is. I use the Galaxy 25 Ultra mostly for gaming but with the amazing features of Galaxy AI all my organizational projects that I used to do on my laptop I can now do directly on my phone. The stylus is fantastic for everything and I will never stray from Samsung devices as long as they have a stylus. My only complaint is while the setup is super simple and straightforward, the added amount of unwanted apps is a tad annoying as well as downloading new ones with the software updates. Other than that though I love this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Simplified Design
on August 19, 2025
Posted by: SunDevil93
[This review was collected as part of a promotion.] I like the flat screen design. It fits cases better and is less likely to be damaged. The speed of the hardware is impressive and it charges quickly. I like the UI, especially Smart Things as I have Samsung appliances and TV's. Finally, the ease of use AI is practical and very informative.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out done themselves
on August 19, 2025
Posted by: SLAYERICAN
[This review was collected as part of a promotion.] I have always been a Samsung fan for the longest. I've changed to a Google pixel for the last 2 years and finally have come back to Samsung this past year... I don't know why it's taken so long to find my way back but im glad, very impressed with the product. The hardware has always been great but including the AI into this package it is truly the icing on the cake.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about my Galaxy S25 Ultra
on August 19, 2025
Posted by: Bigpanch76
[This review was collected as part of a promotion.] Love all the updates features and memory. Trying new things w Galaxy AI and everything transferred over from old device even things I thought were lost. What's not to love?! Thx, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung s 25 ultra is an exceptional phone
on August 19, 2025
Posted by: Shadow246
[This review was collected as part of a promotion.] The Samsung s 25 ultra is an exceptional choice for anyone seeking a top-notch smartphone experience. Its impressive specifications, including a high-resolution camera and robust performance, make it a standout in the market. Additionally, the elegant gold design adds a touch of sophistication to any user's daily routine. This combination of advanced technology and refined aesthetics truly sets it apart from other devices. For those who value both functionality and style, the Samsung s 25 ultra is an outstanding choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an great device to be used for everything.
on August 19, 2025
Posted by: Filthybroke1
[This review was collected as part of a promotion.] Everything about this phone is top notch. I have been using Samsung phones since the S3 came out. I have been hooked since and so have most of my kids. The camera takes amazing pictures and I use it all the time. I have received rave reviews for the picture quality so I point my friends in your direction. Being able to use Microsoft apps with DeX is a huge win for me as I use it all the time. The speed at which this phone process things is rather remarkable. I often wonder what Sansung is going to do next. However I was a bit disappointed when the powered Spen went away. I would love to see that back. Using Gemini on the phone is a breeze and a huge help. Huge fan of AI by the way. Whether I am watching MAX, HBO, Disney or something else, the video quality is by far the best. Even playing games on the phone is fun and I have no glitches and it doesn't lag. The performance is of the charts. I thank you for your exceptional products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone with one Terabyte memory
on August 19, 2025
Posted by: V0nndermaxx
[This review was collected as part of a promotion.] Galaxy AI is the best phone I've ever owned. It's fast and will never run out of memory. Long battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Yes it does but it freezes alot
on August 19, 2025
Posted by: Redbird1
[This review was collected as part of a promotion.] I like my note 20 alot better this phone freezes and the back of the phone has already cracked even in an otter box case,my note lasted for years until the speaker went bad I don't think I'm going to be able to say the same about this phone
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Hi there Redbird1, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your device is not operating as intended or expected. We have provided a link to an article to help you with the freezing you mention experiencing with your device. We have also shared a link to the Samsung Support Team if you are interested in repair options for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US