Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,618 Reviews)
Rating breakdown 19,618 reviews
5 Stars
16,906
4 Stars
2,119
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product.
(
770 out of
904)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
3
Great but...
on September 15, 2025
Posted by: SamsungFan1022
[This review was collected as part of a promotion.] While the S25 Ultra is a great step forward in innovation and design, alot of great features have been taken away prematurely. IMO, features were removed from the 25 Ulta due to poor research, simple things that made the previous models like the S22 Ultra, S23 Ultra and S24 Ultra great. Bluetooth connectivity on the S Pen, the curved waterfall style display, and some camera functions have been replaced just to compete with a brand that Samsung has already surpassed.
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hey SamsungFan1022, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when features of your device that you have used and enjoyed in the past have been changed. We have provided a link to an article to assist you with the redesigned features of your S Pen and help integrate them in to your usage. We have also shared a link to the complete manual for your device to assist you further with hand gestures and voice commands you can use with your device. We have lastly, shared a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
S25 is so good. I have the s22 but used the 25
on September 15, 2025
Posted by: S22ultra
[This review was collected as part of a promotion.] The galaxy ai is great as well. I have tge s22 ultra which i love. The s25 i used for about a month so its just an updated s22 with a few more features that are upgraded. The ai and the screen resolution are so great. Love all the s series of the galaxy. I also love the translation while on the phone too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly best phone on the market.
on September 15, 2025
Posted by: Knight126
[This review was collected as part of a promotion.] Ai works better than Google to me personally use it daily for work and finding different options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing battery, and picture quality I've ever see
on September 15, 2025
Posted by: Papajhon
[This review was collected as part of a promotion.] Ever since I got the s twenty five ultra, my life's been a lot better searching stuff with galaxy a.i helping me learn about new things.Even when i'm at work, it's comes very much in handy. All specs are better than any phone.I've ever used even down to the camera so easy to use and such amazing quality. No, more charging your phone every five to ten minutes the charges on this last few days. Highly recommend this phone if you're looking for something to make you less stressed. In your day-to-day life
Galaxy A I is mostly there to make you struggles.And work more efficient, don't be afraid to use it.It's amazing!
Galaxy A I is mostly there to make you struggles.And work more efficient, don't be afraid to use it.It's amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI S25Ultra
on September 15, 2025
Posted by: SamsungloverS25Ultra
[This review was collected as part of a promotion.] Absolutely great phone, especially the camera and video properties are much better than any competitor. 512 Gbyt capacity makes life easy, don't have to worry about expensive cloud services.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall an excellent phone
on September 15, 2025
Posted by: Lordrage2
[This review was collected as part of a promotion.] I upgraded to the Galaxy S25 Ultra from the Galaxy S23 Ultra and I have been very pleased with it. I use it for everything from the web, streaming audio and video, occasional gaming, and some productivity tasks.
Some of the pros:
- Better display quality
- Better audio quality (the speakers are impressively loud for a phone)
- More Galaxy AI features
- The Snapdragon 8 Elite CPU is faster and apps are more responsive
- The phone frame and build seems sturdier to me
- The cameras take impressive photos; I especially like the space zoom
- Better display quality
- Better audio quality (the speakers are impressively loud for a phone)
- More Galaxy AI features
- The Snapdragon 8 Elite CPU is faster and apps are more responsive
- The phone frame and build seems sturdier to me
- The cameras take impressive photos; I especially like the space zoom
A couple of cons:
- The battery life is not especially great, seems about the same as my S23U (I was expecting an improvement)
- The anti-reflective coating has worn off in a couple of places on the screen after only a couple of months, and makes it seem like there are a couple of smudges that I can't wipe off. It's annoying, but only visible when the screen is dark, so overall not a huge deal
- The battery life is not especially great, seems about the same as my S23U (I was expecting an improvement)
- The anti-reflective coating has worn off in a couple of places on the screen after only a couple of months, and makes it seem like there are a couple of smudges that I can't wipe off. It's annoying, but only visible when the screen is dark, so overall not a huge deal
This is my 4th Galaxy phone (I've had the S20 Ultra, S22 Ultra, S23 Ultra, and now this one, and I am very pleased with it so far. Would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but Spen remote functions are gone.
on September 15, 2025
Posted by: Littlekoala
[This review was collected as part of a promotion.] I really enjoyed being able to use S Pen as a remote button to take photos. It comes in handy when I travel but pretty disappointed that that feature is gone in S25 Ultra. Other features are amazing though.
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hello Littlekoala, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided a link to the complete manual for your device to assist you with the hand gestures and voice commands you can use with the camera of your device during your travels. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've ever had.
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My Galaxy S25 Ultra has been an asset since day one, taking all the best elements from my 23+ and refining them into a near-perfect experience. As usual I fell in love with the stunning 6.9-inch Dynamic AMOLED 2X display. Im no tech geek but the Snapdragon 8 Elite has allowed my phone to handle every task within a split second. The 200 MP camera main sensor and upgraded 50MP ultrawide lens has made me the family photographer. The S Pen has been an amazing upgrade to allow higher detailed modifications to my pictures. The S25 Ultra AI feature has created the most valuable assistant I never knew I needed, answering all of my curiosities within seconds.
Value
5
Written by a customer while visiting Samsung US