Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,613 Reviews)
Rating breakdown 19,613 reviews
5 Stars
16,903
4 Stars
2,118
3 Stars
355
2 Stars
110
1 Star
127
85%of customers recommend this product.
(
767 out of
900)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Amazing phone! Fantastic camera
on September 9, 2025
Posted by: Moe2forsure
[This review was collected as part of a promotion.] I have been a Samsung user for so long and knew I needed to upgrade to the S25 ultra, best decision ever. The phone is so sleek making it easy to use and super fashionable to carry. The camera is out of this world! It is now my phone, diary, creating tool and mu favorite mode of documenting priceless moments with my baby. Samsung keeps out performing itself and I love it!
Value
5
Response from Samsung USBy R&R Team, September 10, 2025
Hi there Moe2forsure, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are having such a great experience with your device, and finding so amazing for documenting your little one growing up. We hope you'll reach out to us again in the future any time you have questions or additional feedback you would like to share with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: C Newsom
Verified Purchase:Yes
A little bit of difficulty adapting to the new functions and still figuring out what's different from my previous phone S23 Ultra.
Response from Samsung USBy R&R Team, September 10, 2025
Hi there C Newsom, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know that upgrading to a new device can take time as you discover the enhanced software capabilities. We have provided links to the complete manual for your device, and to the Samsung Support Team to help you with your exploration, and answer any questions you may have directly. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra is awesome
on September 14, 2025
Posted by: PackerBacker09
[This review was collected as part of a promotion.] The phone is awesome all around. The screen is crystal clear. The camera is better than our Nikon. The videos are the best quality I have ever recorded with a phone. The Galaxy AI is the frosting on top of the cake. It make the phone easy to use.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lorena
from New York, NY
Expertise:Expert
Verified Purchase:Yes
I've been using Samsung since 2012 and what I always love is the camera and all the options I can have to edit my videos and pictures
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on September 15, 2025
Posted by: FootballMom
[This review was collected as part of a promotion.] The Galaxy S25 Ultra it's a great phone overall. I use it for multiple purposes. I game on it, watch shows, and use it for sports pictures. The camera quality is unmatched. Even with fast moving players during football, the camera is able to keep up and get great action shots. The speed for gaming has been wonderful. Same for streaming. The Galaxy AI feature of being able to hold the home button and just cuddle what's on your screen to search it is amazing and one of my favorite features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect Android phone
on September 15, 2025
Posted by: CatDad09
[This review was collected as part of a promotion.] There's no doubt that you'll be quite satisfied with your purchase of a Galaxy S25 Ultra! It's the most powerful phone on the market!! I love mine and will always use exclusively Samsung brand phones as long as I'm living and Samsung exists as a phone creator!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Top Notch Phone
on September 15, 2025
Posted by: AugAceP
[This review was collected as part of a promotion.] I had a S23+ which had a bubble in the battery so I needed to replace it. I was able to get the S25 Ultra with a free upgrade to 512 GB. I had paid to repair the battery issue on my S23 and was able to trade it in for this phone, so I was pleased overall with that process. The phone runs great just like the S23. I'm not sure why they removed the Bluetooth functionality from the SPen, but I never really used those functions so no big deal. The Galaxy AI features are fine but like any new technology needs kinks to be worked out. Overall I recommend this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung galaxy device. A fave!
on September 15, 2025
Posted by: CarrotCakeForMe
[This review was collected as part of a promotion.] I absolutely love my device for gaming, streamimg, and taking photos. I'm a photographer and when I don't have my camera on me—I usually just pull out my phone! It's great for zoom, steady on focusing and perfect handheld for small hands like mine. Thank you Samsung for an exceptional phone like this one.
Value
5
Written by a customer while visiting Samsung US