Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(20,025 Reviews)
Rating breakdown 20,025 reviews
5 Stars
17,197
4 Stars
2,170
3 Stars
383
2 Stars
122
1 Star
153
86%of customers recommend this product.
(
1,031 out of
1,201)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Great features
on August 10, 2025
Posted by: Ssssss
[This review was collected as part of a promotion.] After using the Samsung Galaxy S25 Ultra for a few months, I can confidently say it’s one of the best phones I’ve ever owned—but it’s not perfect. The 6.8-inch display is breathtaking, with buttery-smooth scrolling and vibrant colors, though I wish the curved edges were gone completely for fewer accidental touches. The 200MP camera takes stunning photos, especially in low light, but the AI processing can sometimes oversharpen images if you’re not careful. Performance is lightning-fast thanks to the Snapdragon 8 Gen 4, and battery life easily lasts a full day, though the 65W charging feels a bit behind competitors. The titanium frame makes it feel premium, and the S Pen is still a killer feature for notes and sketches. My biggest gripe? The software can be bloated with Samsung’s duplicate apps, and One UI, while improved, still has a learning curve. If you’re willing to pay top dollar, it’s an incredible phone—just not without a few quirks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I was exspecting better performance .
on August 10, 2025
Posted by: Katkit
[This review was collected as part of a promotion.] I upgraded from s22 ultra. The performance over all was not much of a difference. The new AI features were very useful.
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Hi there Katkit, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your have a new device that is not meeting your expectations. We have provided links to resources to help you maximize your experience, and answer any questions you may have about the different options for enhanced performance. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible photos and video quality!
on August 10, 2025
Posted by: Galaxy2025Ultra
[This review was collected as part of a promotion.] The S25 Ultra video quality is truly impressive. I'm able to take professional level recordings, zoom in, playback with slow-motion, save my favorite portions as individual snip its; the AI makes it so much more intuitive and easy but the high quality at the start is the key.
The screen is large and streaming, and finding new games to enjoy is fun, plus I enjoy drawing with the Spen.
The screen is large and streaming, and finding new games to enjoy is fun, plus I enjoy drawing with the Spen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compatibility
on August 11, 2025
Posted by: antony
[This review was collected as part of a promotion.] I love my s25 its an upgrade to a s21. I love the compatibility, fast and phone storage is what I need.
'Galaxy AI'
'Galaxy AI'
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is very useful
on August 11, 2025
Posted by: Blazin
[This review was collected as part of a promotion.] Galaxy ai has been very useful from finding a song to looking something up. Circle to search has been my most used feature and it has never failed me. It's super easy to use and gives all the necessary information needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great under heavy abuse
on August 11, 2025
Posted by: sKyH1Gaming
[This review was collected as part of a promotion.] Even after many drops, spills, and more, this phone has held up very well. Even with all this abuse my phone is able to handle heavy computational tasks, like Galaxy AI. So far I have been extremely pleased with things like the picture quality and screen technology. The speakers are not as good as using a Bluetooth device, but it is great for putting on background noise while doing something.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on August 11, 2025
Posted by: RobertT
[This review was collected as part of a promotion.] This phone does has been everything I've wanted in a phone. Huge high resolution screen, camera that takes amazing photos in every situation, relatively light weight, and large storage capacity so I'm not worrying about running out of space after taking long hig quality videos. Galaxy AI has been an extremely helpful tool as well for my daily tasks. After a several months use, my only gripe is the battery life has seemed to drain faster than when I first got it, possibly due to using it for new games and apps that take more battery life. Overall the best phone I've ever had.! I came from a Galaxy Fold 6, which was also great but ended up being too heavy, and I found myself not using the inner large screen too much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the best
on August 11, 2025
Posted by: Nextgenrob
[This review was collected as part of a promotion.] I’ve had the Galaxy S25 Ultra for a little while now, and it’s hands-down the best phone I’ve ever owned. The titanium frame and matte finish feel premium but not slippery, and the 6.9" AMOLED screen is unbelievably bright and smooth with 120Hz refresh. Everything runs lightning fast thanks to the new Snapdragon chip—apps, games, multitasking, all of it.
The cameras are incredible. The 200MP main lens takes insanely detailed shots, zoom is crystal clear even at 10x, and low-light photos look way better than my old phone. Battery life is strong too—easily lasts me a full day, sometimes more—and it charges up quick, wired or wireless.
One UI 7.1 with Galaxy AI has been a game changer for me. The live translation, photo editing tools, and AI-powered features actually save me time every day. The S Pen feels more responsive than ever, perfect for quick notes or marking up photos.
Value
5
Written by a customer while visiting Samsung US