Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,607 Reviews)
Rating breakdown 19,607 reviews
5 Stars
16,900
4 Stars
2,117
3 Stars
354
2 Stars
109
1 Star
127
85%of customers recommend this product.
(
766 out of
898)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
5
Perfect choice
on August 19, 2025
Posted by: Darklillee
[This review was collected as part of a promotion.] I was on the fence a out getting a s24 ultra or the 25 ultra. So glad I went with the 25 ulta. Bigger battery and better processor. Takes great photos and keeps up with me during my busy life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone expect battery
on August 19, 2025
Posted by: Hotdogwater
[This review was collected as part of a promotion.] The Galaxy AI is great for editing pictures. The phone is amazing for all needs the only disadvantage is the battery. The cameras are amazing, the display is amazing but the battery is just okay. The charging is takes a little over an hour compared to other brands this is the main disadvantage of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad S-Pen
on August 19, 2025
Posted by: Yohannes
[This review was collected as part of a promotion.] If I knew this phone's S-Pen doesn't have Bluetooth, I wouldn't buy it.
Now, I can't take pictures with my S-pen.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hi there Yohannes, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when features you have relied upon in the past have been changed on your new device. We have provided a link the complete manual for your device to help you with the hand gestures and voice commands you can use with the camera of your device. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the functionality of the phone.
on August 19, 2025
Posted by: Sodaboy
[This review was collected as part of a promotion.] The phone is extraordinarily excellent. Navigating through is easy. And the camera is out of this world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra. Great phone!
on August 19, 2025
Posted by: Gctate1
[This review was collected as part of a promotion.] I am in love with my Samsung Galaxy S25 Ultra! I often trade up for the camera on the Samsung because each new model introduces a better camera. But with this model I've discovered AI. It's been really helpful in helping to identify plants, insects, everything!! If I can take a picture I can get info just by holding my home key down then circling the item in untested in. AI does the rest. Can't wait to see what else this phone can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good security measure, great came
on August 19, 2025
Posted by: Ismosam
[This review was collected as part of a promotion.] Galaxy AI S25 has a great camera resolution ,effective security measures, fast processing and very user friendly.
It's also good for integration and apps friendly with efficient firewall.
It's a great product worth the value of the price and more.
It's also good for integration and apps friendly with efficient firewall.
It's a great product worth the value of the price and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not your best effort.
on August 19, 2025
Posted by: sculpin
[This review was collected as part of a promotion.] S25 Ultra, nothing ultra about it. Thick and heavy, forced to use poor samsung apps. Galaxy AI is awful, it's everywhere and can't disable or uninstall.
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Hi Sculpin, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know that new devices can take time to align the updated software to your device to your usage preferences. We have shared a link to the complete manual to assist you in this exploration and alignment. We have also shared a link to the Samsung Support Team to assist you any time you experience frustrations or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I would like Gemini to be more user friendly
on August 20, 2025
Posted by: DPLOVES2HUNT
[This review was collected as part of a promotion.] I love the fact that my device is almost entirely AI in some form if I want it to be. AI Features and editing with photos is amazing. Overall I wish it was more user friendly for those that may not be familiar with AI.
I cast to my ps5 and smart TV and stream a ton.
Value
4
Written by a customer while visiting Samsung US