Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Average customer rating
4.8
(19,805 Reviews)
Rating breakdown 19,805 reviews
5 Stars
17,055
4 Stars
2,143
3 Stars
368
2 Stars
111
1 Star
128
86%of customers recommend this product.
(
923 out of
1,068)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB - Titanium Black (AT&T)
Customer Rating
2
Slower than previous models and the pen sucks
on August 3, 2025
Posted by: Notmyfav
[This review was collected as part of a promotion.] Thisbis by far the worst model yet. It often is very slow and i am on my 4th device same problems with all of them. The pen doesn't right all over screen there are blank spots.
Value
2
Response from Samsung USBy R&R Team, August 6, 2025
Hi Notmyfav, we are thankful for your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the speed of your device, and to the complete manual to help you adjust the refresh rate of your device. We have also provided a link to a few resources to help you with the S Pen functionality. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if these experiences continues, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
هذا المنتج جميل جدا ورائع
on August 3, 2025
Posted by: Abdoeileen
[This review was collected as part of a promotion.] استخدم هذه الاجهزه للالعاب ولسعتها الواسعة والقادره على التحمل وسرعة الاستجابه
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on August 3, 2025
Posted by: MoroIT
[This review was collected as part of a promotion.] The new galaxy ultra is a state of the art when it comes to hardware and with the Galaxy AI work is getting done easier and faster.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 3, 2025
Posted by: Jminor1207
[This review was collected as part of a promotion.] I've been using the Galaxy Ultra 25 for about 3 months and I'm absolutely in love with it great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 3, 2025
Posted by: LeahlanilovesSamsung
[This review was collected as part of a promotion.] Love this Samsung device the quality when recording and taking photos is amazing. I'm a influencer and needed an upgrade and this was definitely the right choice not only is it a sturdy reliable device but it's cute also! I love love love Samsung and all the features it offers!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thus best phone I have ever had
on August 3, 2025
Posted by: Thisiskatt
[This review was collected as part of a promotion.] I lo e thus device and everything it does samsung has never disappointed me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Review
on August 3, 2025
Posted by: Dvdbret
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra is amazing. I have had IPhones for my last 10 years because of habit. I wish I would have changed sooner. Galaxy AI is so helpful for things you use most. The camera is better. The stylus is something I use daily and never knew how much easier and more precise it made everything. I will never own anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Functional
on August 3, 2025
Posted by: Sugietoe
[This review was collected as part of a promotion.] I use my phone for everything. Work, games, personal, managing my life, streaming. The Galaxy S25 has it all and integrates every program and app flawlessly. I've had no issues whatsoever.
Value
5
Written by a customer while visiting Samsung US